Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 2, 2017 at 10:31 pm #754661
    mcraig77

    Ahoy,

    So i’m having some overlap issues with my website on mobile on apple devices. My website is checked non-responsive seeing that is how my client wanted it but when I view the site on an Apple device with any broswers (safari, chrome, etc) things overlap. This does not happen on Android devices (internet, chrome, etc) .

    Below is a screenshot, as you can see the social icons overlap the menu text as well as the menu item button “request a quote” falls to the next line.

    Please Advise

    March 7, 2017 at 4:34 pm #757080
    Yigit

    Hey!

    It seems like you have disabled responsive layout. Can you please refer to this post – https://kriesi.at/support/topic/urgent-responsives-webdesign/#post-459171 and enable zoom on mobile devices and check if that helps?

    Best regards,
    Yigit

    March 7, 2017 at 8:25 pm #757236
    mcraig77

    Yo Yigit,

    My client wants and needs the ability to zoom in on the site. When he purchased the theme I showed him that having a non responsive layout was an option on my android and things worked fine. Unfortunately it does not work on iPhone when you zoom with it a large part of his demographic. It works on an iPhone emulation like http://mobiletest.me/ but not an actual iPhone. He likes the ability have to lots of information and like being able to zoom in on specific things. I know this is not the best way or practice to view a website on mobile but he is keen on having it like this. please advise a way to fix this on apple devices rather than disabling zoom.

    March 14, 2017 at 11:38 am #760607
    Andy

    Hi,

    rather I would try to convince him that this would be a very old approach to view websites on mobile. A modern theme like Enfold does not support such an old behavior. However, you can try to disable responsive mode and for this go to Enfold->General Layout->Dimensions->Responsive Site

    Best regards,
    Andy

    March 17, 2017 at 10:47 pm #762767
    mcraig77

    Ahoy @Andy,

    Oh I have! haha It is disabled and that is the issue. He wants the mobile view as the desktop. @yigit Any updates on a fix for iphones? It should work with enfold seeing it is a feature of theme to view it as non responsive…it works fine on android. There is obviously is just a glitch with apple products with the theme…

    March 20, 2017 at 5:44 pm #763708
    Andy

    Hi,

    if you disable responsiveness, then we can’t do anything more for you. It should be displayed without responsiveness on iPhone as well. Make sure to clear browser cache and check on another apple device, too.

    Best regards,
    Andy

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