Hey ikatanic,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• the URL to the login screen
• a valid username (with full administration capabilities)
• as well as a password for that username

Best regards,
Andy

Hi,

I can’t reproduce the issue. Images seem to load fine for me on iPad and iPhone. Clear browser cache and refresh a few times. Check on another device as well.
Check with a default WP theme if you get similar results there as well.

Best regards,
Andy

Hey Fredithefreelancer,

please stick to theme related questions only. Maybe there is a plugin out there with such a function, but the theme does not provide you with such a function.

Best regards,
Andy

Hi,

Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

To update to the latest version follow the instructions here.

If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area

Best regards,
Andy

Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• the URL to the login screen
• a valid username (with full administration capabilities)
• as well as a password for that username

Best regards,
Andy

Hi,

please upgrade your WordPress and make sure to use newest theme version (Enfold v3.5.4)

The account you have provided us not an admin account. Let us know when we can have access as admin.

Best regards,
Andy

Hi,

versuche es mit diesem Code im Quick CSS Feld:

.current-page-ancestor > a > .avia-menu-fx {
opacity: 1;
visibility: visible;
}

Gruß,
Andy

Hi RobertMichel!

there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

Best regards,
Andy

Hi!

mir ist nicht klar was du möchtest. Was meinst du mit Abstand? welchen Abstand? möchtest du deinen Header vergrößern meinst du? Kannst du bitte klar und präzise zeigen was du verändern möchtest? Die selbe Skizze noch mal zu zeigen, wird dabei nicht viel bringen …

Wenn du deinen Header vergrößern willst, um einen größeren “Abstand” zu haben, dann nutze diesen Code:

div#header_main {
height: 105px;
}

und passe an.

Gruß,
Andy

Hey Nicoletta_DUS!

bitte bleibe ausschließlich bei Theme bezogenen Fragen. Bei generellen (WordPress) Fragen, wende dich bitte an das entsprechende (WordPress) Forum.

Wir empfehlen ein Plugin wie dieses zu verwenden: https://wordpress.org/plugins/wp-migrate-db/

Cheers!
Andy

Hi!

you are using a caching Plugin, so go into plugin’s settings and choose to switch off caching. Then deactivate this and all other plugins. Afterwards clear browser cache and hard refresh a few times.

If that does not help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

Best regards,
Andy

Hey myrmidia!

You are using an old version of the theme, so please upgrade to Enfold 3.5.4 and let us know if you still need help afterwards.

Best regards,
Andy

Hi!

glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Regards,
Andy

Hey!

have you got the same error when using a default WP theme?

Cheers!
Andy

Hi Richard!

Use this code in Quick CSS field:

ul.avia-slideshow-inner {
height: 436px !important;
}

and adjust it as needed.

Regards,
Andy