Hey LAVision,

1.) Simply use “Video” element instead from ALB.

If you still need help with it please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• the URL to the login screen
• a valid username (with full administration capabilities)
• as well as a password for that username

Send us a precise link to the elements in question.

2.) I think you can do so.

3.) That’s default behavior. If you want to change it you need to hire a freelance developer for this job.

Best regards,
Andy

Hi,

refer to: https://kriesi.at/support/topic/add-portfolio-item-to-menu/#post-55638

Best regards,
Andy

Hi,

try this code in Quick CSS field:
#top #main .sidebar {
float: left;
}
Best regards,
Andy

Hi,

use this code inside of Quick CSS field:

.av-countdown-time {
font-family: Georgia;
}
.av-countdown-time-label {
font-family: Arial;
}

Best regards,
Andy

Hi,

Please update the theme to the latest version. That should fix any issues you are currently experiencing :). Also update your WordPress version.

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area

If that does not help then please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :).

If you still experience some issues there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Best regards,
Andy

Hi,

glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Best regards,
Andy

Hey rlogan2334,

try this solution: https://kriesi.at/support/topic/woocommerce-general-question-for-modifying-shop-module/#post-173175

Best regards,
Andy

Hey mensmaximus,

Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• the URL to the login screen
• a valid username (with full administration capabilities)
• as well as a password for that username

Best regards,
Andy

Hey Michae1,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

If that does not help there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Best regards,
Andy

Hi,

what exactly do you want to remove? can you highlight your intentions using screenshots please? use imgur.com or dropbox.

Best regards,
Andy

Hi,

we really need to be able to inspect the elements in question, so let us know when you are ready to provide us a precise link.

Best regards,
Andy

Hi,

I am pretty sure there is a plugin out there for you with such a function. Otherwise I would ask in WooCommerce Support forum about it.

Best regards,
Andy

Hi,

Yoast plugin should work fine with Enfold. Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Andy

Hi,

refer to this: https://kriesi.at/support/topic/use-avia-js-in-child-theme/#post-230498

Best regards,
Andy

Hi,

we can’t reproduce the issue and it’s working for thousands of users, so something must cause it especially on your end. I would try to delete all theme files completely again and afterwards get a fresh copy from your themeforest account.
If that does not help your server might be using caching. Ask your host about it and tell them to deactivate any caching on your server.

Best regards,
Andy