Viewing 28 posts - 1 through 28 (of 28 total)
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  • April 18, 2016 at 4:35 am #615984
    mrlreynolds

    Hi, We have a couple of small issues that we need help on please.

    1. on one of our page we have a row with 3 columns and each column has an image, when the page first loads when we hover over the images they disappear and then come back.

    2. we have woocommerce installed and on the product page in the ‘product short description’ when we add bullet points they dont show up. we added circle symbols but they dont align correctly. is there a way to show the bullets here like in the normal page sections?

    Thanks.

    April 19, 2016 at 6:49 am #617130
    Rikard

    Hi mrlreynolds,

    Could you try deactivating all plugins to see if one of them is causing a conflict please? If not then please post admin login details in private so that we can have a closer look.

    Thanks,
    Rikard

    April 19, 2016 at 7:28 am #617156
    mrlreynolds

    Hi Rikard, thank you for your reply.
    We went through and deactivated each plugin individually and tested and:

    1. we still have the issue on the homepage
    2. we still cant see the bullet points in the product short description.
    3. something else i forgot before is that on our guestbook page we have a tripadvisor review widget installed and it overwrites our css so our headings are not styled.

    Thanks. Leigh

    April 22, 2016 at 5:37 am #619499
    Ismael

    Hi!

    1.) I’m sorry but I can’t reproduce the issue. What is your browser and its version?

    2.) Add this in the Quick CSS field:

    .single-product-summary li {
    list-style: disc inside;
}

    3.) Add this in the Quick CSS field:

    h1, h2, h3, h4, h5, h6, #top .title_container .main-title, tr.pricing-row td, #top .portfolio-title, .callout .content-area, .avia-big-box .avia-innerbox, .av-special-font, .av-current-sort-title, .html_elegant-blog #top .minor-meta {
    font-family: 'Quicksand', 'HelveticaNeue', 'Helvetica Neue', Helvetica, Arial, sans-serif;
}

    Best regards,
    Ismael

    April 22, 2016 at 6:53 am #619561
    mrlreynolds

    Hi Ismael,
    Thank you.

    1. Chrome, latest version.
    2. That does add the bullet points into the product short description, however it now also adds bullet points into the description tab (next to the heading text) and also into our icon list (where we have the clock symbols) where we dont want the bullet points.
    3. This does not work unfortunately.

    April 26, 2016 at 5:14 am #621871
    Ismael

    Hey!

    1.) I’m not sure why it disappears on hover but please try this in the Quick CSS field:

    .avia_transform.avia_desktop .flex_column.av-animated-generic {
    opacity: 1;
}

    2.) Add a unique class attribute to the list items in the product description, example: “summary_list”. Replace the css code with:

    .single-product-summary .summary_list {
    list-style: disc inside;
}

    3.) What is the default style of the headings?

    Best regards,
    Ismael

    April 27, 2016 at 4:25 am #622694
    mrlreynolds

    Hi Ismael,
    Thank you

    1. we added this but it does not make any difference. the columns still disappear when we first hover over them.
    2. we are not sure where to add this class exactly?
    3. we added !important to the css and now it is ok.

    Thanks.

    April 29, 2016 at 2:13 pm #624460
    Andy

    Hi,

    add the code to Quick CSS field.

    However, there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

    Best regards,
    Andy

    April 30, 2016 at 3:50 am #624850
    mrlreynolds

    Hi Andy, Thank you.

    Re. 2. we mean we are not sure where to ‘Add a unique class attribute to the list items in the product description’.

    we will try to reinstall the files via ftp and see if it solves the issue no.1

    Thanks.

    April 30, 2016 at 7:03 am #624860
    Ismael

    Hi,

    Like this:

    
<ul class="summary_list">
 	<li></li>
 	<li></li>
 	<li></li>
</ul>

    Best regards,
    Ismael

    May 1, 2016 at 6:58 am #625237
    mrlreynolds

    Hi Ismael, Thank you,

    But it is an icon list, so it is shortcode not ul structure.

    Thanks.

    May 3, 2016 at 11:03 am #626323
    Andy

    Hi,

    not sure what you mean. I checked your website and bullet points seem to work fine on short description. Can you show us what you want to achieve instead please?

    Best regards,
    Andy

    May 3, 2016 at 11:07 am #626330
    mrlreynolds

    Hi Andy,

    yes the bullets are good now in the top product short description, but now if you look below that in the icon list where we have the clock icon, we have the clock icon and then we also have a bullet point showing. here we just want the clock icon.

    also there is a small bullet point in the actual tab heading which should not be there.

    Many Thanks, Leigh

    May 4, 2016 at 9:30 am #626995
    Andy

    Hi,

    I can’t see any clock icon. Can you highlight using screenshots please? use imgur.com or dropbox. Also please send us a precise link with the issue to your new website. Send us admin access as well.

    Best regards,
    Andy

    May 5, 2016 at 3:49 am #627583
    mrlreynolds

    Hi Andy, these extra bullet points are in the section below the booking form and calendar.

    Many Thanks.

    May 5, 2016 at 12:54 pm #627769
    Yigit

    Hey!

    Please add following code to Quick CSS in Enfold theme options under General Styling tab

    .woocommerce-tabs li {
    list-style: none;
}

    Regards,
    Yigit

    May 6, 2016 at 3:31 am #628050
    mrlreynolds

    Hi Yigit, Thank you. We added that code but it didnt make any difference. Anything else we can try? Thanks.

    May 6, 2016 at 11:41 am #628216
    Andy

    Hi,

    try to add an !important to Yigit’s code:

    .woocommerce-tabs li {
    list-style: none !important;
}

    Clear browser cache and hard refresh a few times.

    Best regards,
    Andy

    May 6, 2016 at 11:46 am #628219
    mrlreynolds

    Hi Andy, thanks. we did that and it has now removed all the bullet points from the bottom section. but we still need bullet points here. we just dont want a bullet point when we also have an icon. Is there a way to do this? Thanks.

    May 9, 2016 at 2:17 pm #629219
    Andy

    Hi,

    not sure if this could be possible, but as I checked your website it seems you could achieve it. I see bullet points, but no bullet points before any icon. So are you happy not?

    Best regards,
    Andy

    May 10, 2016 at 3:15 am #629572
    mrlreynolds

    Hi Andy, thanks. what we would like is to have the bullet points show everywhere as normal, except where we have any icons (clocks). at the moment all of the section under the clock icons is set up as bullet points but they are not showing. we only wanted to remove the bullet points from the icon list part not everywhere. Thanks.

    May 10, 2016 at 7:55 am #629692
    Andy

    Hi,

    there are no bullet points at all for me under clock icons:

    View post on imgur.com

    Please clear browser cache and hard refresh a few times.

    Best regards,
    Andy

    May 10, 2016 at 7:58 am #629694
    mrlreynolds

    Hi Andy, thanks, that section is showing correctly. clock icon – no bullet points. all the other text under this section should have bullet points and it does not. Thanks.

    May 10, 2016 at 6:23 pm #630168
    Andy

    Hi,

    remove this code:

    .woocommerce-tabs li {
display: none !important;
}

    and add this code instead:

    .avia-icon-list-container.avia-builder-el-1.el_after_av_hr.el_before_av_hr li {
display: none;
}

    Best regards,
    Andy

    May 11, 2016 at 3:32 am #630330
    mrlreynolds

    Hi Andy, thanks, but if we add that code then it removes the whole icon section, all the text and icons and bullet points. Thanks.

    May 11, 2016 at 10:41 am #630569
    Andy

    Hi,

    hm? it does not remove it for me. Right now you have it exactly as you wish: no bullet points next of the icon and bullet points underneath icon list:

    View post on imgur.com

    Please clear browser cache and hard refresh a few times.

    Best regards,
    Andy

    May 11, 2016 at 11:09 am #630595
    mrlreynolds

    Hi Andy, thanks, we have been working on this all day today and managed to get it how we want it by adding some other css code and by removing the icon list and adding separate icons. Many Thanks for your help.

    May 11, 2016 at 11:50 am #630616
    Andy

    Hi,

    glad you could solve it. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

    Best regards,
    Andy

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