Forum Replies Created
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AuthorPosts
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June 7, 2016 at 10:38 am in reply to: How to place a boxed overlay on text with a background image? #643935
Hi,
thanks for the mockup! Use this code inside Quick CSS field:
.avia_textblock.av_inherit_color { background-color: rgba(0,0,0,0.5); }Best regards,
AndyHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username
Best regards,
AndyHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username
Best regards,
AndyHi,
does it work for you when using the exact same code from here instead of your code? Please let us know about your results.
Best regards,
AndyHi,
I checked http://www.guudjob.com/?UTM and it works fine for me. It does not seem to break. Does it work fine for you using a default WP theme?
Best regards,
AndyHi,
check out this link: http://www.no-margin-for-errors.com/projects/prettyphoto-jquery-lightbox-clone/#prettyPhoto to check the examples (Demos, Codes) about how to do it.
Best regards,
AndyHi,
icons are working fine for me:
I can’t check your plugins inside your backend. Are you using any caching plugin? Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
AndyHi,
I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
Update to Enfold v3.6.
Best regards,
Andy@gwinenvato
Please open your own ticket and please post us your login credentials (in the “private data” field), so we can take a look at your backend.Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username
Update to Enfold v3.6.
Best regards,
AndyHi,
have you got the same issue when activating a default WP theme? please let us know about your results.
Best regards,
AndyHey Vincent,
no need to double post into the forum. On weekend we usually work less, as usually. I will close this thread now.
Best regards,
AndyHi,
more tags do not work on WordPress’ pages by default, as you can read here (“Common WordPress More Tag Problems”): http://www.wpbeginner.com/beginners-guide/how-to-properly-use-the-more-tag-in-wordpress/
Best regards,
AndyHi,
try this code inside of Quick CSS field:
.post { display: flex; }and then adjust image size with this code as needed:
.small-preview img, .big-preview img { width: 300px; max-width: 300px; }Best regards,
AndyHey Doron,
you could use LayerSlider instead.
Best regards,
AndyJune 6, 2016 at 9:31 pm in reply to: themes/enfold/framework/php/class-form-generator.php on line 592 #643634Hey marianea,
Make sure to use Enfold v3.6.
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)If that does not help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyJune 6, 2016 at 9:30 pm in reply to: How to place a boxed overlay on text with a background image? #643632Hi,
not sure what you’re trying to achieve. Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)
Best regards,
AndyHi,
link you’ve provided does not work for me. Please check.
Best regards,
AndyHi,
I tested it on my installation and it works fine for me.
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyJune 6, 2016 at 9:13 pm in reply to: Add post categories meta data to post created using ALB #643623Hi,
refer to this: https://kriesi.at/support/topic/code-to-insert-in-order-to-show-blog-meta-elements-in-blog-posts-using-avia/#post-468169
Best regards,
AndyHi,
when trying to open any of your websites I get this error message: “Sucuri WebSite Firewall – CloudProxy – Access Denied”
Please check and let us know when we are able to browser your website without any restrictions.
Best regards,
AndyHi,
I think this would be a good idea. Please feel free to make a feature request about this here: kriesi.at/support/enfold-feature-requests/
Best regards,
AndyHi,
I searched for this page, but not sure if this is the right one. Please always provide us a precise link showing the elements in question, so we can inspect them.
The lightbox on this page is not the default one from Enfold. It seems that it’s coming from any plugin. Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
AndyHi,
Wordpress is cropping images by default when uploading them and if you want to control this behavior you can use a plugin like this: https://wordpress.org/plugins/simple-image-sizes
I hope this will help :).Best regards,
AndyHi,
I tried to edit your pages with ALB and it works fine for me, so I can’t find any issue. Could you fix it already? If not provide us an exact link to the site in question.
Best regards,
AndyJune 6, 2016 at 8:33 pm in reply to: Themeforest Secret API Key finden, Wie Lizenz hinterlegen #643608Hi,
ja genau.
Liebe Grüße,
AndyHi,
sorry, I’ve given you an old information about the files. Please open enfold/config-templatebuilder/avia-shortcodes/contact.php and customize it as needed.
Best regards,
AndyHi,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyJune 6, 2016 at 6:24 pm in reply to: Manual check for updates is not updating to latest version Enfold theme #643530Hi,
we do not support 3rd party plugins as written in our support policy.
However, I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
Please ask your host if the are using any kind of caching on your server.
Best regards,
AndyJune 6, 2016 at 6:14 pm in reply to: Cart icon on responsive design + Logo border px on responsive? #643526Hi,
in your source code of your website I can see that you’re using this code:
#top .main_color .avia-button { font-family: ' }which is wrong. Change it to:
#top .main_color .avia-button { font-family: 'Open Sans', 'HelveticaNeue', 'Helvetica Neue', Helvetica, Arial, sans-serif; }as Ismael already suggested to you.
Best regards,
AndyJune 6, 2016 at 5:57 pm in reply to: Themeforest Secret API Key finden, Wie Lizenz hinterlegen #643516Hi!
den API Key findest du in deinem Benutzerkonto bei Themeforest. Am Besten du kontaktiert den Themeforest Support, wenn du dabei Hilfe benötigst und/oder schaust dir diesen Link an: http://themeforest.net/help/api
Ja, du kannst beruhigt updaten. Du kannst sogar CSS Codes verwenden (im Quick CSS Feld) und dennoch beruhigt updaten.
Gruß,
Andy -
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