Forum Replies Created
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Hi,
you’re welcome. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyJune 12, 2016 at 9:05 pm in reply to: Masonry Gallery – Slide left / rigjht Button & Partner Logo Element #647020Hi,
thanks for sharing your solution with us.
Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.Best regards,
AndyJune 12, 2016 at 6:16 pm in reply to: Header menu highlight incomplete on the last menu item #646989Hi,
add this code inside of Quick CSS field:
li#menu-item-785 { width: 71px; }and adjust as needed.
Best regards,
AndyHi,
save the site in question as a template, then create a new page and load this template. Does it happen again this way for you? if yes deactivate all plugins to check which one is causing this issue. Upgrade the theme to Enfold 3.6.1.
Best regards,
AndyHi,
it’s quite unclear what’s the issue about. Can you provide us precise links showing the issue? also use screenshots to highlight what you mean (use imgur.com, dropbox).
Best regards,
AndyHi,
remove all your customization (custom css code etc.) and then insert it again one by one, to check which one is causing the issue.
Best regards,
AndyJune 12, 2016 at 5:43 pm in reply to: Possible enfold bug on wp native audio playlist link behavior #646975Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
add a new table row and put it below your price. Define it as Pricing Row as well. Add this as content:
<i><small>per month </i></small>Best regards,
AndyHi,
your menu looks all good and the same for me:
So everywhere same font size. Could you fix it already?
Best regards,
AndyHey asinger777,
I would search for a plugin with such function. Otherwise you could ask in general WordPress forum about it. If this doesn’t help you would need to hire a freelance developer for this job, as this kind of customization is out of our support scope.
Best regards,
AndyHi,
that’s expected behavior, as color section is full width by default. Use a layout element instead for example.
Best regards,
AndyHi,
1.) When you import the demo then you can see exactly which image sizes are used, so no need for any additional documentation about this. Moreover you can inspect the images and then you can see that the images in question are about 1155 x 430 px.
2.) No need to do everything from scratch, just copy your shortcodes and use them when creating a new site. One minute of your time only :).
3.) Thanks.
Best regards,
AndyJune 12, 2016 at 5:02 pm in reply to: Masonry Gallery – Slide left / rigjht Button & Partner Logo Element #646953Hi,
we can’t offer support for every 3rd party plugin existing, as written in our support policy. What is plugin’s author saying about this issue?
Best regards,
AndyHi!
thanks for the video. I’ve notified Kriesi about this issue. Hopefully he will find a fix for it soon.
Best regards,
AndyHi,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHi,
for this kind of function you would need to search a plugin.
You can add icons this way: http://kriesi.at/documentation/enfold/adding-your-own-icon-fonts/
Best regards,
AndyHi,
looks quite funny and I’ve never seen this issue before. Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
If that does not help then please post us your login credentials (in the “private data” field), so we can take a look at your backend.Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
I think with the new update the new language files are already included, right?
Best regards,
AndyHi,
you can use media queries for different results on different screensizes, something like this:
@media only screen and (min-width: 768px) and (max-width: 1024px) { #top #searchform > * { top: -104px; left: -100px !important; }}Adjust as needed.
For your searchform on mobile menu use this:
@media only screen and (max-width: 768px) { #top #searchform { position: relative; top: 166px; }}and adjust as needed.
Best regards,
AndyHi,
a precise link showing the elements in question would help. However, try this code:
img.alignnone.size-full { display: none; }Best regards,
AndyHi,
Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)
Best regards,
AndyJune 12, 2016 at 4:10 pm in reply to: How to get 1/2 on tablet and 1/1 on mobile regarding columns? #646936Hi,
I checked your website on mobile. Try to add this code in Quick CSS field for iPhone screen size:
@media only screen and (max-width: 767px) { .flex_column.av_one_fourth.flex_column_div.av-zero-column-padding { width: 100%; }}Adjust the media queries for different devices as iPad etc.
Best regards,
AndyHi,
I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?
The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.
Best regards,
AndyHi,
update the theme manually to the newest version, as you are using quite an old version:
Best regards,
AndyHi,
we can’t offer support for 3rd party plugins, as written in our support policy. If Photoswipe plugin is not working for you, then you need to contact plugin’s author about the issue. Not every plugin is compatible with every theme. Try another lightbox plugin.
Best regards,
AndyHi,
remove all your customization (custom CSS etc.) to check which one is causing this issue. Then put every code you’re using one by one to check which one is making problems. Let us know about your results. Deactivate all plugins while testing. Make sure caching is switched to off.
Best regards,
AndyHi,
not sure what you mean by “the slider in magazine is shorter”, can you provide us screenshots of what you mean please? Please make sure that you make things clear to us.
I checked your slider again and it looks totally good to me:
The only difference might be that you are using different images with different image sizes. Use the same image sizes to get the exact same result.
I see that your sidebar is not appearing, which is weird. I created a test site with the exact same content as yours and it worked fine for me (link in private content). So simply create a new site and it should work fine.
In the future please open different tickets for different questions/issues, as it gets very confusing otherwise for us moderators and for other people trying to search for help in our forum.
Best regards,
AndyJune 12, 2016 at 2:40 pm in reply to: Different style sidebar standard and in combination with advanced layout builder #646915Hi,
so it’s just about the color, right? Use this code inside of Quick CSS field:
.recentcomments a, .widget_recent_entries li a { color: inherit; } li.cat-item a { color: inherit; }I hope this helps.
Best regards,
AndyHi,
this is really getting very confusing.
However, I can see your mobile menu fine an all your pages. So it seems that you could fix it already? if not tell us exactly what you want to change.
Best regards,
AndyHey Bo,
1.) There is no special WooCommerce styling which gets controlled by Enfold, but try this code inside of Quick CSS field:
.main_color { background: transparent; }2.) Try this code:
img.avia_image { border: red solid 1px; }Best regards,
Andy -
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