Hi,

glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Best regards,
Andy

Hey elames,

Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area

Best regards,
Andy

Hey Micheal0424,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• The URL to the login screen.
• A valid username (with full administration capabilities).
• As well as a password for that username.
• permission to deactivate plugins if necessary.

Best regards,
Andy

Hey steffen_aufatz,

Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area

Best regards,
Andy

Hi,

just try to flush permalink settings by going to Settings->Permalinks->Save Changes

Best regards,
Andy

Hi,

turn on custom class: kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/
Then give your image in question a custom class. Finally use this code in Quick CSS field:

.your-custom-class {
top: 227px;
}

and adjust as needed.

Best regards,
Andy

Hi,

no, they are different things. You can use video background for desktop and a normal video element on mobile only, if you’re following Ismael’s advice.

Best regards,
Andy

Hi,

you didn’t follow Yigit’s suggestions. Please do so and let us know when you’re done and still need help with it.

Best regards,
Andy

Hi,

I notified our developers about this issue. Let hope they can find a fix for it soon! Thanks for being patient.

Best regards,
Andy

Hi,

use this code inside of Quick CSS field:

.entry-content h3 {
font-size: 9px;
}

and adjust as needed.

Best regards,
Andy

Hi,

check out this page: http://www.no-margin-for-errors.com/projects/prettyphoto-jquery-lightbox-clone/#prettyPhoto
and look for the iFrame code solution.

Best regards,
Andy

Hi,

please always open a new ticket for a new question/issue.

First turn on custom class for all ALB elements: kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/
Second give your headline in question a custom css class. Then use something like this in Quick CSS field:

@media only screen 
  and (min-width: 414px) 
  and (max-width: 736px) {
.your-custom-headline-class {
position: relative;
top: -1453px;
}
.avia-image-container.avia-align-center {
top: 85px;
}}

Best regards,
Andy

Hi,

There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Keep all plugins deactivated while testing.

Best regards,
Andy

Hi,

There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Best regards,
Andy

Hi,

ich habe mir deine Seite im Backend angeschaut, aber du hast dort kein Kommentar-Element hinzugefügt, daher können dort auch keine Kommentare erscheinen, wenn du den ALB für deine Blogposts verwendest.

Gruß,
Andy