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  • #648787

    Hello,
    Location home page
    in the “full screen slider” I have included a link to a Youtube video.
    On smartphones and tablets I see the message “Please set a mobile fallback image for this videoin your wordpress backend”.
    But I do not want a fixed image on smartphones and tablets, I would like to see the youtube movie.
    How can I fix the problem ?
    Thank you
    Riccardo

    • This topic was modified 3 years, 4 months ago by  _riccardo_. Reason: Other private data
    #650065

    Hey _riccardo_,

    Thank you for using Enfold.

    I’m sorry but video backgrounds are disabled on mobile devices due to incompatibility issues (ex: autoplay). You need to add a fallback image or add an actual video element in place of the section. Use css media queries to toggle the display of these elements: http://kriesi.at/documentation/enfold/hide-menu-itemselements-on-mobile/

    Best regards,
    Ismael

    #650129

    Hi Ismael!
    Thanks for the answer, but I did not give a video backgrounds, I used a “Slider full screen”. They are the same thing ?
    Best regards
    Riccardo

    #651179

    Hi,

    no, they are different things. You can use video background for desktop and a normal video element on mobile only, if you’re following Ismael’s advice.

    Best regards,
    Andy

    #651360

    Thanks Andy,
    I’ll try, and I’ll tell you the results
    Best regards
    Riccardo

    #651582

    Hi,

    alright, let us know if you need help with this. We’ll let this thread open for you.

    Best regards,
    Andy

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