Viewing 12 posts - 1 through 12 (of 12 total)
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  • #646545

    In cloud tag widget, the filter for portfolio categories does not work. The result is a 404

    In grid portfolio tool, the filters options not appear…

    I used well the options, but they do not appear

    #646548

    Hey Ramiro,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    #646554

    In this test page, you can see that in the sidebar, the cloud tag widget showing the porfolio categories sent to a page 404.

    And the grid portfolio does not display filtering options, which are activated in the options…

    http://www.gardenbourguignon.com/test/

    #646582

    Hi,

    Thank you for sharing the link, I have check the site and it appears a plugin is causing a conflict.

    A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    If you still have any issues please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    #646587

    Thank you. I’ll try.

    :)

    #646601

    Hi,

    Hope this sort the issue for you :) We will keep this ticket open in case yous till face any issues please feel free to get in touch with us.

    Best regards,
    Vinay

    #646607

    Hi,

    I just update Enfold and WordPress,

    and with all plugins deactivated, the problem is still there

    I sent you the login credentials

    Thanks

    #646609

    Ohhh….

    if I keep…

    http://www.gardenbourguignon.com/portfolio_entries/planta/

    The problem is solved

    But if I change in permalinkinks… to:

    http://www.gardenbourguignon.com/gardenbourguignon/planta/

    404 error again appears

    Why I can not change …/portfolio_entries/…

    #646615

    #

    • This reply was modified 7 years, 10 months ago by ramiropuig.
    #648232

    Hi,

    Sorry for the delay, I checked a few tags on the portfolio items and it appears tow ork correctly.

    Please let us know if you have more questions.

    Best regards,
    Vinay

    #650187

    Hi,

    I apologize for the delay also.

    Now the tags of the portfolio works fine like this:

    http://www.gardenbourguignon.com/portfolio_entries/complementos-hogar/

    However if I change input Portfolio General Settings to change permalinks used for portfolio items …
    In Permalinks to:
    http://www.gardenbourguignon.com/productos-destacados/complementos-hogar/

    The result is 404

    #651185

    Hi,

    just try to flush permalink settings by going to Settings->Permalinks->Save Changes

    Best regards,
    Andy

Viewing 12 posts - 1 through 12 (of 12 total)
  • The topic ‘filters options portfolio categories does not work’ is closed to new replies.