Page 158 – Support | Kriesi.at – Premium WordPress Themes

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August 31, 2016 at 5:25 pm in reply to: Problems Fullwidth sub menu and main menu on tablets #680193
Andy
Inactive Moderator
Hi,

I added this code instead:
```
@media only screen and (max-width: 1024px) {
.responsive #top .av-submenu-container {
top: auto !important;
position: relative !important;
height: auto;
}
.responsive #top .av-menu-mobile-active .mobile_menu_toggle {
display: inline-block;
}
.responsive #top .av-menu-mobile-active .av-subnav-menu {
display: none;
}
.responsive #top .av-menu-mobile-active .av-open-submenu.av-subnav-menu {
display: block;
}
} 
```
Does it work for you now?

Best regards,
Andy
August 31, 2016 at 5:13 pm in reply to: Social and other icons not displaying on my site #680175

Andy
Inactive Moderator

Hi,

Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Andy

August 31, 2016 at 5:12 pm in reply to: Can't save page with a form that has selectors #680174
Andy
Inactive Moderator
Hey frisoderidder,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Andy
August 31, 2016 at 5:12 pm in reply to: How do I place javaxcript code to footer of child theme? #680172

Andy
Inactive Moderator

Hi,

glad you found a solution. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Best regards,
Andy

August 31, 2016 at 5:10 pm in reply to: Problems Fullwidth sub menu and main menu on tablets #680170
Andy
Inactive Moderator
Hi,

I put this code into your Quick CSS field:
```
@media only screen and (max-width: 1024px) {
.responsive #top .av-submenu-container {
top: auto !important;
position: relative !important;
height: auto;
}
.responsive #top .av-menu-mobile-active .mobile_menu_toggle {
display: inline-block;
}
.responsive #top .av-menu-mobile-active .av-subnav-menu {
display: none;
}
} 
```
and it seems to work. Can you confirm please?

Best regards,
Andy
August 31, 2016 at 5:00 pm in reply to: Category Styling: fullwidth page banner before footer #680166
Andy
Inactive Moderator
Hi,

try this code:
```
#av_product_description  * {
top: -17px;
}
```
and adjust as needed.

Best regards,
Andy
August 31, 2016 at 4:58 pm in reply to: Problems Fullwidth sub menu and main menu on tablets #680158

Andy
Inactive Moderator

Hi,

try this solution: https://kriesi.at/support/topic/full-width-sub-menu-more-rows-and-mobile-menu-on-ipad/#post-399877

Best regards,
Andy

August 31, 2016 at 4:50 pm in reply to: Error: You cannot add another "Product Name" to your basket. #680142

Andy
Inactive Moderator

Hi,

glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Best regards,
Andy

August 31, 2016 at 4:50 pm in reply to: Hide specific published page from header #680141

Andy
Inactive Moderator

Hi,

use Yoast SEO plugin for this kind of function.

Best regards,
Andy

August 31, 2016 at 4:43 pm in reply to: Color Section overlaps sidebar #680124

Andy
Inactive Moderator

Hi,

Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Andy

August 31, 2016 at 4:42 pm in reply to: Search Icon on Mobile again #680121
Andy
Inactive Moderator
Hi,

so you want to hide your search menu on desktop? if yes use this code:
```
@media only screen and (min-width: 768px) {
#menu-item-search {
display: none;
}}
```
Best regards,
Andy
August 31, 2016 at 4:39 pm in reply to: Mailto link bug with button elements #680119

Andy
Inactive Moderator

Hi,

alright, thanks for this.

Best regards,
Andy

August 31, 2016 at 4:39 pm in reply to: number of items in latest portfolio widget #680118

Andy
Inactive Moderator

Hi,

I can’t see any left sidebar on the link you’ve provided. Are you sure this is the right link where we can see the elements in question?

Best regards,
Andy

August 31, 2016 at 4:32 pm in reply to: Sub Navigation Menu – WooCommerce Pages Conflict #680106
Andy
Inactive Moderator
Hi,

1.) I’m afraid that won’t be easily done, as ALB does not work on WC pages as you already mentioned. You would need to hire a freelance developer for this job. You could find one here: http://kriesi.at/contact/customization

2.) Use this code inside Quick CSS field:
```
@media screen only and (max-width: 767px) {
.responsive #scroll-top-link {
display: block;
}}
```
Please use different tickets for different questions. Send us admin access when opening a new ticket for 3.).

Best regards,
Andy
- This reply was modified 8 years, 11 months ago by Andy.
August 31, 2016 at 4:25 pm in reply to: Enfold latest version and WP 4.5.3 – Pagination on archives not working #680092

Andy
Inactive Moderator

Hi,

you’re using an old version of WordPress, so please update. Deactivate all plugins but WPML to check again. Let us know about your results.

When you’re done: are we allowed to deactivate all your plugins?

Best regards,
Andy

August 31, 2016 at 4:19 pm in reply to: Partner/Logo Element number of columns on mobile #680085
Andy
Inactive Moderator
Hi,

it already displays 2 items per row on mobile:
s. private content.
Could you fix it?

Best regards,
Andy
- This reply was modified 8 years, 11 months ago by Andy.
August 31, 2016 at 4:15 pm in reply to: Replace single colour accross theme by child theme #680080

Andy
Inactive Moderator

Hi,

glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Best regards,
Andy

August 31, 2016 at 4:15 pm in reply to: Problems Fullwidth sub menu and main menu on tablets #680079

Andy
Inactive Moderator

Hi,

There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Install Enfold over FTP

Best regards,
Andy

August 31, 2016 at 4:10 pm in reply to: Button in Secondary Menu #680077

Andy
Inactive Moderator

Hey John,

your header looks good to me. Where can we see the issue? can you highlight using screenshots please? and/or provide us a precise link where we can see it?

Best regards,
Andy

August 31, 2016 at 4:08 pm in reply to: Error fetching content – please reload the page and try again with Contact form #680075

Andy
Inactive Moderator

Hi,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

Also there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Install Enfold over FTP

Best regards,
Andy

August 31, 2016 at 4:04 pm in reply to: Internet Explorer – Home Image not showing – Black. #680069

Andy
Inactive Moderator

Hey BrendaSarg,

I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

Also please check on another computer as well.

Best regards,
Andy

August 31, 2016 at 4:03 pm in reply to: Category Styling: fullwidth page banner before footer #680065
Andy
Inactive Moderator
Hey envato1901,

please open different tickets for different questions.

1.) Can you provide us a precise link on your website showing the elements in question please? we need to be able to inspect the elements.
However, try this code inside Quick CSS field:
```
#av_product_description {
height: 190px;
}
```
and adjust as needed.

Best regards,
Andy
August 31, 2016 at 3:57 pm in reply to: Colored Background with Text Not Showing Correctly in Mobile #680057
Andy
Inactive Moderator
Hi,

use this code inside Quick CSS field:
```
@media only screen and (max-width: 767px) {
.responsive #top .container .av-content-small, .responsive #top #wrap_all .flex_column, .responsive #top #wrap_all .av-flex-cells .no_margin {
margin-bottom: 0px;
}}
```
Best regards,
Andy
August 31, 2016 at 3:55 pm in reply to: No posts on startpage an no navigation #680055

Andy
Inactive Moderator

Hi,

glad it’s working now. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Best regards,
Andy

August 31, 2016 at 3:54 pm in reply to: Advanced Layer Slider: Individual Layer Transition #680053

Andy
Inactive Moderator

Hey MadRhino,

maybe the LayerSlider tutorial is of any help for you: https://support.kreaturamedia.com/faq/

Best regards,
Andy

August 31, 2016 at 3:49 pm in reply to: mailchimp sign up bar #680047

Andy
Inactive Moderator

Hey thetshed,

no, for this function you would need to search a 3rd party plugin.

Best regards,
Andy

August 31, 2016 at 3:48 pm in reply to: Website is a blank white page after updating to WP 4.6! HELP #680044

Andy
Inactive Moderator

Hi,

please ask your host if they are using any caching on your server and if yes then tell them to completely deactivate it.

Best regards,
Andy

August 31, 2016 at 3:41 pm in reply to: Issues with the Menu following an upgrade #680036

Andy
Inactive Moderator

Hi,

I don’t get what the issue is about. I checked the links you’ve provided and mobile menu is working fine on both. Can you send us screenshots to highlight what is going on for you please? use imgur.com or dropbox.

Best regards,
Andy

August 31, 2016 at 3:35 pm in reply to: own css in child theme is not working correctly #680029

Andy
Inactive Moderator

Hi,

please refer to: kriesi.at/documentation/enfold/using-a-child-theme/

Best regards,
Andy

August 31, 2016 at 3:34 pm in reply to: Bildqualität im Frontend #680026

Andy
Inactive Moderator

Hi,

is this happening for you with a default WordPress theme, too?

Can you provide us admin access please?

Best regards,
Andy
Author

Posts

Viewing 30 posts - 4,711 through 4,740 (of 17,336 total)

← 1 2 3 … 157 158 159 … 576 577 578 →