Forum Replies Created
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AuthorPosts
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October 12, 2016 at 1:51 pm in reply to: Customized H3 headings in Content AND default Widget Title font in Sidebars #698251
Hey BirgitteAlstrom,
use this code inside Quick CSS field:
h3.widgettitle { font-size: 10px !important; }
and adjust as needed.
Best regards,
AndyHey Ralf,
use this code in Quick CSS to remove it:
time.av-magazine-time.updated { display: none; }
Best regards,
AndyHi,
glad you could find a solution! Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)If this does not help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHi,
I can’t find anything wrong on the links you are providing. Everything seems to work as expected. Can you provide us screenshots of the issue please?
Best regards,
AndyOctober 12, 2016 at 1:20 pm in reply to: Enfold update 3.8 Google map function does not work #698222Hi,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyOctober 12, 2016 at 1:12 pm in reply to: How to allow Footer when Blank No Header / No Footer template is used? #698221Hi,
you need to get control over the WordPress function called “Template”. This has nothing to do with the theme. Check out this for example:
https://codex.wordpress.org/TemplatesBest regards,
AndyHi,
I checked and it seems to work fine, as you can see here: http://i.imgur.com/skTJ4pv.png
Icons are loaded fine.So could you fix it already?
Best regards,
AndyOctober 11, 2016 at 1:44 pm in reply to: Problems with sidebar and woocommerce single product page #697832Hi,
alright. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
try to add an !important:
#top .thumbnail_container img { width: 250px !important; max-width: 250px !important; height: 250px !important; }
Don’t forget to clear browser cache and hard refresh a few times.
Best regards,
AndyOctober 11, 2016 at 1:42 pm in reply to: Avia layout builder problem with displaying source code #697829Hi,
make sure it looks like this: http://i.imgur.com/SRuMxgw.png
So activate Escape HTML.Best regards,
AndyHey Elena,
maybe this one is for you: http://kriesi.at/documentation/enfold/add-new-or-replace-advanced-layout-builder-elements-from-child-theme/
Best regards,
AndyOctober 11, 2016 at 1:31 pm in reply to: Product category thumbnail showing at top of overview page #697824Hey Annemarie,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyHey langnaese,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyHi,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
If that does not help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHi,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Please also post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyOctober 11, 2016 at 1:16 pm in reply to: Have an image with a text with background only over part of the image #697807Hi,
about which image/text on your website are you talking about? screenshots would help (imgur.com, Dropbox).
Color secondary menu:
#top #header_meta a, #top #header_meta li, #top #header_meta .phone-info { color: red; }
Best regards,
AndyHey ikechiawazie,
I get “Error establishing a database connection” when trying to open your links. Please check.
Best regards,
AndyOctober 11, 2016 at 1:12 pm in reply to: Single author big preview image size, blog post formatting #697805Hey Munford,
Please stick to one question/issue only and feel free to open other tickets for more questions/issues.
Please update to Enfold v3.8.
I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
Best regards,
AndyOctober 11, 2016 at 1:10 pm in reply to: Fullpage slider links problem: link to filter by attribute not functioning #697802Hey Vlad,
we can’t login. It says “It’s not a secure page” when trying to login. Can you check please?
Best regards,
AndyHi,
maybe a plugin like Yoast SEO could help you with this.
Best regards,
AndyHi,
try this code:
li.menu-item.menu-item-language.menu-item-language-current.menu-item-has-children.dropdown_ul_available { border: 1px solid; }
Best regards,
AndyOctober 11, 2016 at 1:06 pm in reply to: HOWTO: Make flex_column full width of boxed layout. #697796Hi,
so it seems you could achieve what you want. If you still need help with this here, then a mockup showing what you would like to achieve would help a lot.
Best regards,
AndyHey rolf2,
not sure what you mean, would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :).
You can use HTML code when inserting your widget title. This way you can insert a link as a widget title.
Best regards,
AndyHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
we can’t login. It gives us this error:
Acceso bloqueado por seguridad. Rogamos contacte con su proveedor de hosting // Access denied by security. Please contact your hosting provider.
Best regards,
AndyOctober 11, 2016 at 12:38 pm in reply to: hidden mobile menu is visible (look on my screenshot) #697772Hi,
alright, so let us know when you could borrow the iPad from your friend. We keep this thread open for you.
Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyOctober 11, 2016 at 12:21 pm in reply to: Blog archives show full article instead of excerpt #697764Hey yfell,
this is about WordPress’ default behavior and not about the theme itself. Simply use a “more” tage inside standard WordPress editor. For more information about this: https://codex.wordpress.org/Customizing_the_Read_More
Best regards,
AndyOctober 11, 2016 at 12:20 pm in reply to: Contact form content element resets title and captcha on update #697763Hey yfell,
please update Enfold to v3.8.
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
Andy -
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