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  • #697579
    #698121

    Hello? Someone dropped in an Enfold logo, which I assume was for testing. However, it was left behind and there was no communication as to what’s going on with it.

    Thanks,
    Ryan

    #698227

    Hi,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
    In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

    If this does not help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Best regards,
    Andy

    #706866

    Deactivating all plugins didn’t help. Uploading a fresh Enfold via FTP didn’t help.

    Someone at Enfold at one point, did some work on the header logo. I can see the Green, Enfold logo showing on scroll. It wasn’t there until I opened this ticket.

    #706885

    See this image for more information. Not sure why/how this is coming into place, especially since a Child Theme is being used.

    #707753

    Hi,

    I have commented out your custom CSS codes that are in private content field from your style.css file and from Quick CSS field, added following one

    #header.header-scrolled .logo img { padding-top: 5px; }

    then uploaded your logo in Enfold theme options. Please review your website now

    Best regards,
    Yigit

    #707789

    Works great, thank you so much!

    #707793

    Hi!

    You are welcome Ryan, let us know if you have any other questions or issues :)

    Best regards,
    Yigit

Viewing 8 posts - 1 through 8 (of 8 total)

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