Forum Replies Created
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AuthorPosts
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October 21, 2016 at 1:56 pm in reply to: Image element and Special Heading element loading last into Color Section #702379
Hi,
you have deactivated any animations on the columns in question. So no there are no fade effects activated.
I still think this is caused by your caching plugin. Activate it again, go into it’s option, choose to switch off caching function, then deactivate it, as well as all other plugins. Finally clear browser cache and hard refresh a few times. Make sure no other caching function is activated on your server.
Best regards,
AndyHi,
The product layout demo is built using the advance layout builder instead of the default editor. You can try that but note that third party extensions might not work properly with the ALB.
Best regards,
AndyHi,
super, dass du es hinbekommen hast. Lass uns gerne in einem neuen Ticket wissen, wenn du wieder Hilfe brauchst mit dem Theme. Wir unterstützen dich gerne.
Gruß,
AndyHi,
no, we can’t reproduce the issue on our android device. It works totally fine on our end. Submenu open as it is suppose to.
So I suggest to say to your client to use a different device and/or clear browser cache and hard refresh a few times. If we can’t reproduce the issue, then we can’t do much about it.Best regards,
AndyHi,
this still sound to me as w3 total cache is causing this. So please activate this plugin again. Then go int it’s options and choose to switch off caching. Then deactivate it. Clear browser cache and hard refresh a few times. Check on another computer as well. Keep all other plugin deactivated while testing.
Best regards,
AndyHi,
please always send us a precise link showing what you’re talking about.
Simply use social share buttons from ALB.Best regards,
AndyHi,
1.) Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)
2.) Try to adjust it with this code:
#header_main .wppaszone img { position: relative; right: -10px; }
3.) There is no space for it on mobile. So best would be probably to hide it on mobile. But maybe you have a better idea, so send us a mockup and we’ll see if we can help you to achieve what you want.
Best regards,
AndyHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyOctober 21, 2016 at 12:50 pm in reply to: Blog: Tags not showing, Author and Date showing; Incorrect Permalinks #702341Hi,
you need to put post_meta_infos.php into your default Enfold folder.
Best regards,
AndyHi,
bei mir wird in Safari nix abgeschnitten: http://imgur.com/a/h2lQB
Bitte zeige uns Screenshot von dem Problem. Leere deinen Browser Cache und mache einige Male ein hard refresh.
Gruß,
AndyOctober 21, 2016 at 12:47 pm in reply to: How about a professional looking Mega Menu? Resized and more condensed? #702338Hi,
you simply need to find out the specific menu-item-id. For “Services” it’s #menu-item-44. So use Ismael’s code as a template for “Services” now:
#menu-item-44 .avia_mega_div.avia_mega3.nine.units { width: 500px !important; }
Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
1.) This is quite confusing to me. Please always provide us screenshots to make things clear to us. Are you talking about this? http://i.imgur.com/JuDGtnl.png
Cause this image is supposed to be a landscape image, but somehow you made a portrait one of it. I don’t think it would be possible what you want to achieve, as you can’t provide each single image a specific css class. I think it would be best to use landscape images only in your case.2.) Would be best to ask general WordPress questions in the general WordPress forum or to ask questions about a plugin to the plugin’s author. You need to specify the image sizes with this plugin.
Best regards,
AndyHi,
caption for black&white photo looks good to me now on mobile: http://i.imgur.com/LFpi1Ib.png
Could you fix it?
Best regards,
AndyHi,
update the theme, then provide us a precise link showing the issue and we’ll see which code we can provide to you.
Best regards,
AndyHi,
no idea what you mean. This is what I see:
So I still can’t see anything wrong within your tabs. Please provide us screenshots of the issue, to make things clear for us.
Best regards,
AndyHi,
then simply use height instead of width value in my code:
li.product-category.product { height: 240px; }
Also this might be useful to you:
#top .products .product-category img { height: 240px; }
Best regards,
AndyHi,
use this code inside Quick CSS field:
li.av-language-switch-item { display: none; }
Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
where can we see the accordion you’re talking about? the link still doesn’t work, as already said. Please provide us a precise link where we can see the issue.
Best regards,
AndyHi,
das ist normal. Nicht alle stellen konnten bisher in alle Sprachen übersetzen werden. Wenn du dazu einen Beitrag leisten möchtest, kannst du das hier tun: https://kriesi.at/support/topic/please-contribute-and-translate-enfold/
Gruß,
AndyHey AboveDigital,
how can we see the error on your website?
Best regards,
AndyHey gioseps,
I can already see a scroll bar inside your text box. So could you fix it?
Best regards,
AndyOctober 19, 2016 at 1:55 pm in reply to: Fullscreen Slider stays inside the container if it is the first element on page #701299Hi,
the thread you referred to was solved, so it should work fine. I can’t reproduce the issue on my end and if we can’t reproduce it or even see it on your end, then we can’t do much about it. We really need a precise link showing the elements you are talking about, to be able to support you in solving your issue.
Best regards,
AndyOctober 19, 2016 at 1:52 pm in reply to: Overview Portfolio-Page without Sidebar an order of menu #701297Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
alright. Thanks for this.
Best regards,
AndyHi,
would be best to ask WooCommerce support about this, as this gets controlled by WooCommerce and not the theme. Maybe this is for you: https://docs.woocommerce.com/document/woosidebars-2/
Best regards,
AndyHi,
as this is a general WordPress question and not a theme specific one, it would be best to ask this in general WordPress forum. Also I bet there is a plugin out there with such a WordPress function. Also see this: http://sevenspark.com/code/how-to-add-links-to-wordpress-image-captions
Best regards,
AndyHi,
it’s because of this code which you’re using:
#top .iconbox { cursor: pointer; }
Remove it and it should work fine.
Best regards,
AndyHi,
I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
Afterwards please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
Andy -
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