Viewing 8 posts - 1 through 8 (of 8 total)
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  • #699773

    Hello Enfold Support,

    On this page, you can see quite clearly that there is a programmed effect on the element at the top of the page. It is made up of a color element, a 1/3 & 2/3 column element… and image element in the 1/3 column element and two white space elements and a special heading element in the 2/3 column element.

    There is a fade effect, and I’m guessing that within that code (to make them fade in) is something that is telling them to load in last, after everything else has loaded. When logged in as an admin, the admin menu (black bar top of page) loads and then these two elements fade in.

    The client is very insistent that they want these elements to load in quickly – practically first in order of loading into page.

    Do you know that code that is creating the timing and the effect of the load into the page?

    (credentials are in the private section)

    Sincerely,
    Greg

    #700903

    Hey Greg,

    can you provide us screenshots of the elements you are referring to? please use imgur.com or dropbox.

    I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

    Best regards,
    Andy

    #702146

    Hello Andy/Support,

    There aren’t any cache plugins that are active – that’s not the issue. AND, there is a definite fade in effect on the delayed elements.

    Here’s the screenshot of the elements I’m referring to.

    ~ Greg
    screenshot

    #702379

    Hi,

    you have deactivated any animations on the columns in question. So no there are no fade effects activated.

    I still think this is caused by your caching plugin. Activate it again, go into it’s option, choose to switch off caching function, then deactivate it, as well as all other plugins. Finally clear browser cache and hard refresh a few times. Make sure no other caching function is activated on your server.

    Best regards,
    Andy

    #702613

    Hello Andy,

    I did as you requested above regarding caching.

    I’ve removed the cache plugin completely.

    The issue still exists – it really looks to me like something in the code/programming is creating the issue.

    You’re right, it can’t be coming from the element settings as they are deactivated. What is creating the delay?

    Standing by,
    Greg

    #703551

    Hi,

    It’s the container opacity transition. Please disable it with the following css code.

    .js_active .av-minimum-height .container {
        z-index: 1;
        opacity: 1;
        -webkit-transition: none;
        transition: none;
    }

    Best regards,
    Ismael

    #704042

    Hello Ismael/Support,

    We have a winner!! Thank you sooo much – we have a happy customer. :-)

    Close this one,
    Greg

    #704151

    Hi Greg,

    Great, glad we could help :-)

    Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘Image element and Special Heading element loading last into Color Section’ is closed to new replies.