Forum Replies Created
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AuthorPosts
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Hi,
please open different tickets for different problems, although they seem related to you. It would be much easier for us and you would get much faster solutions this way.
To control background color for pricing row use this code:
tr.avia-pricing-row { background-color: red !important; }
Remove any other code you’re using for pricing row, to avoid any conflicts.
Best regards,
AndyHi,
use this code inside Quick CSS field:
#avia-menu { display: none; }
Best regards,
AndyOctober 31, 2016 at 3:00 pm in reply to: Enfold + wpml + url portfolio = problems permalinks base category portfolio #706191Hi,
so basically WPML support is saying to you that it won’t be possible, right? If their plugin can’t translate it for you, then we can’t do much about it. So I think if you really need this function, then you can hire a freelance developer for this job: http://kriesi.at/contact/customization
Best regards,
AndyHi,
I checked page in private content, but there is no rollover effect. So could you remove it already? if not please provide us a precise link where we can see the issue.
Best regards,
AndyOctober 31, 2016 at 2:45 pm in reply to: Unwanted content displayed under menu when using safari on the iphone #706176Hi,
we’re very sorry for the inconvenience. We just deactivated your cache plugin, nothing more.
I tried to login to check your backend, but credentials are not working. Can you check and let us know if you still need help?
Best regards,
AndyHi,
Sorry for the late reply.
Check out this: http://www.no-margin-for-errors.com/projects/prettyphoto-jquery-lightbox-clone/#prettyPhoto
With this you can create HTML links, where it might be possible to add a class element as well. Hope this will work for you.Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyOctober 31, 2016 at 2:32 pm in reply to: Avia layout builder problem with displaying source code #706167Hi,
als I already told you we have informed our devs about it. I think Kriesi will implement it for the next update. Thanks for being patient.
Best regards,
AndyHi,
sorry für die späte Antwort.
Ich habe es bei mir getestet und versucht deine Schritte nachzuvollziehen. Kann bei mir jedoch keine verzerrten Bilder sehen. Scheint alles wunderbar zu sein mit deinem LayerSlider bei mir. Versuche es bitte ebenfalls auf einem anderen Computer.
Gruß,
AndyHey Niemitz (www.bios-tec.de)!
dies sind die gewöhnlichen WordPress Einstellungen und hat mit dem Theme ansich nichts zu tun. Wie du diese WordPress Funktion jedoch kontrollieren/verändern kannst, erfährst du z.B. hier:
https://codex.wordpress.org/Plugin_API/Filter_Reference/excerpt_lengthGruß!
AndyOctober 31, 2016 at 2:18 pm in reply to: google maps geht nicht mehr und der ganze mist ist auf english beschrieben #706152Hi!
das tut mir leid.
nur ein kleiner Prozentteil unserer Kunden stammen aus dem deutschsprachigen Raum und da wir nicht erwarten können, dass die ganze Welt Deutsch spricht, haben wir uns entschieden beim Englischen zu bleiben.
Ich hoffe dafür hast du Verständnis.
Wenn du noch Hilfe brauchst mit dem Google Maps API Key etc., dann sag uns gerne bescheid, dafür sind wir hier :).
Gruß,
AndyHi,
this link is not working neither. Please check.
Best regards,
AndyHi,
1.) At first please update to the newest WordPress version.
When editing your Masonry element look for “Size settings” and try to choose different options. I think “Flexible Masonry” might be right for you.2.) You’ll find all default Enfold image sizes here: https://kriesi.at/support/topic/enfold-image-sizes/#post-336176
Best regards,
AndyHi,
I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
Afterwards please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
AndyHi,
it seems to work fine now: http://i.imgur.com/mEipJ8Q.png
So it’s fixed, right?Best regards,
AndyHi,
so does disabling fix the issue? Please provide us admin access, so we can take a closer look into it. Are we allowed to deactivate all your plugins temporarily?
Best regards,
AndyOctober 21, 2016 at 2:27 pm in reply to: Align caption to bottom right in the Full screen slider video #702408Hi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyOctober 21, 2016 at 2:27 pm in reply to: Editing and customizing a menu created using Full-Width submenu #702407Hi,
use this code inside Quick CSS field:
#top .av-subnav-menu li a { background-color: red; color: blue; font-size: 10px; }
The same for hover:
#top .av-subnav-menu li a:hover { background-color: red; color: blue; font-size: 10px; }
Best regards,
AndyHi,
please check this: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/
Best regards,
AndyHi,
you just add a new text element into your layerslider, then just open “Link & Attributes” and provide your text element a link. Finally you can open “Style” tab, to add some button styles into it.
Best regards,
AndyHi,
I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
If the above does not help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHi,
login details from above are not working anymore. Please check. Also would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyHi,
ich kann den Fehler nicht reproduzieren. Enfold verwendet auch nur die standard WordPress Funktionen für das Kontaktformular. Wenn es also nicht funktioniert, dann blockiert dein Server scheinbar etwas. Schaue dir das hier bitte an: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/
Gruß,
AndyHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
this is not caused by the theme and common WordPress behavior. Maybe there is a plugin out there with such a function, but to be honest I doubt that. You could ask this in general WordPress forum, maybe they have a solution for you.
Best regards,
AndyHi,
Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)
Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
wie gesagt kannst du die Stellen übersetzen und uns dann deine Übersetzung zusenden. Dann wird es in den nächsten Enfold Updates mit eingebaut.
Gruß,
AndyHi,
1.) Yes, you might need to use different image dimensions. Also provide us admin access, so we can have a deeper look into this issue. Provide us a precise link to the elements in question.
2.) We don’t know which image sizes you need. The one we recommend are the ones already set as default. If you want to change it, then you need to find out what fits best to you by yourself. I hope this plugins help you.
Best regards,
Andy -
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