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Viewing 9 posts - 1 through 9 (of 9 total)

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October 4, 2016 at 5:12 pm in reply to: Empty cart after adding product to cart (urgent fix needed) #695158

ambilite
Participant

Hi Jordan,

I understand and we can try to do this exercise but we had this problem before (disabled ‘update cart’, on /cart page) it was fixed by updating wordpress and enfold theme and how it is broken it again. We would like to have this issue fixed as soon as possible and if is has something to do with plugin, then its clearly a conflict and we will need to take a call on cont. to use the enfold theme.

The most important part of customer experience is the checkout out process, with this issues we have potentially lost out of a number of sales… and I hope you and your teams understand what that means.

Regards,
JD

October 4, 2016 at 3:24 pm in reply to: Empty cart after adding product to cart (urgent fix needed) #695085

ambilite
Participant

Hello Vinay,

Which plugins are causing the conflict? because the cart page itself appears but the ‘update cart’ is still disabled.

Regards,
JD

October 4, 2016 at 4:31 am in reply to: Empty cart after adding product to cart (urgent fix needed) #694846

ambilite
Participant

Hi Jordan,

Updated the theme to 3.8, the cart seems to be working on Chrome but still having same issues with ‘Update Cart’ button on /cart/ page disabled.

Regards,
JD

September 12, 2016 at 5:06 am in reply to: WooCommerce Update Cart button #684867

ambilite
Participant

Thank you Ismael,

That resolved the problem, have a great day.

JD

September 8, 2016 at 10:47 am in reply to: WooCommerce Update Cart button #683604

ambilite
Participant

Hi Rikard,

Now the ‘update cart’ on http://www.example.com/cart page is disabled. Could you kindly help resolve this issue as we are planning a bit campaign to drive a lot of traffic to the website. Thank you.

JD

September 7, 2016 at 9:47 am in reply to: WooCommerce Update Cart button #683040

ambilite
Participant

Hi Rikard,

We have updated the theme and applied the fix woocommerce-mod.js, still the update cart button on ../cart page doesnt get triggered.

JD

September 6, 2016 at 9:18 am in reply to: WooCommerce Update Cart button #682507

ambilite
Participant

Hi Rikard,

I really think there is should be a better way of troubleshooting rather than sharing admin level password.

Regards,
JD

September 5, 2016 at 8:13 am in reply to: WooCommerce Update Cart button #681971

ambilite
Participant

Hi Rikard,

Need a email address to mail you the temp admin account, is there anything we can do without sharing an admin account? Thank you.

Regards,
JD

September 3, 2016 at 4:11 pm in reply to: WooCommerce Update Cart button #681644
ambilite
Participant
Hello,

Just followed the instruction and the issue of updating cart on cart page isnt still working, need this resolved urgently. An acknowledgment is appreciated. Thank you.

JD
- This reply was modified 8 years, 3 months ago by ambilite.
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Viewing 9 posts - 1 through 9 (of 9 total)