Hi,
thats exactly the point. The lightbox is not showing but it should be showing… The plugin itself, as I can see in the documentation and screenshot from the creators, does not have such a ajax form as implemented. So it cannot be there by default. But it is…

The main problem with this ajax form is the “Datenschutz” checkbox, which causes that the attendee has to click through every guest to tick it. Although we do not need the data. As mentioned out customer either wants to a) collect the data from the guests but additionally name and e-mail as required fields – this is not possible with this plugin – or b) only collect the data from the person that is registering for the event – which SHOULD be possible using the stock plugin, because there is an option for exactly this in the settings. BUT no matter how you change this option in the settings, it has no effect because the form in the frontend ist NOT generated by the plugin as it seems.

I’ve added a screenshot of our settings (sorry that it is in german, I hope you can translate it somehow…) and how it looks in the documentation of the plugin itself for you in private content.
In the documentation you can see that it is possible to override the template for these. But with Enfold installed, this is not possible as Enfold overrides all of these templates and you have to use a different hook to override the enfold templates. We found out via the enfold documentation.

I hope you understand the point now. It’s a bit hard to describe the porblem. Sorry for that!

Best regards!

thank you very much!

no problem, you can temporarly disable the plugin which might cause the problems.

i disabled both and re-updated the page, but nothing changed.