Tagged: editor, editor doesn't work, mail, seo, SEO Plugin
Hi there dear fellow enfold users,
I have 2 problems on my WP website with the enfold theme installed that I can’t seem to solve. I’ve been breaking my head over it, but I’ll need some expert advice on how to solve these issues.
First: When costumers send me a mail through the contact form widget, I don’t reveive them in my mailbox. I already changed mailadres, I tried other mail box plugins, but the mails don’t come through. So the problem is either coming from WP itself (I also posted a thread there) or from Enfold. I’m not a programmer, nor a website expert, so please keep it simple :D.
Second: I have a SEO plugin installed. With any SEO plugin (Yoast SEO, All in one SEO,…), whenever I activate an SEO plugin, the editor of the pages/posts keeps loading. So I can’t edit pages or post when I have an SEO plugin activated. When I deactivate the SEO plugin, The posts/pages load just fine and I can edit them through the editor.
I will be so glad if someone can tell me what the problem is as I’m currently losing a ton of costumers, especially with the mailing problem, so thanks in advance for the gentle person to help me fix this issue.
Best regard,
Jaryd
Hi Jaryd,
Thanks for contacting us!
1- Have you referred to this post – https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails- ? If not, please do so :)
2- Could you please double check if you are using the latest version of the theme (currently 4.4.1 – https://kriesi.at/documentation/enfold/how-to-install-enfold ) and the plugins? If you are, please post temporary admin logins here privately so we can look into it.
Regards,
Yigit