Custom Fonts does not work - Support | Kriesi.at

Viewing 7 posts - 1 through 7 (of 7 total)

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May 31, 2018 at 12:27 am #964573

pixopolis2222
Participant

Hi
Due to GDPR i need to deactivate Google fonts.
I followed this:

GDPR + ENFOLD 4.4: how to disable Google Fonts at all? How to use own fonts?

i uploaded the font “Open Sans” from Google fonts but i dont find it in the select-menu.
There is NO section “Custom Uploaded fonts” in General Styling -> Fonts
Max

May 31, 2018 at 12:40 am #964577

pixopolis2222
Participant

So – i uploaded the font package several times and now it is in the selection.
But if i choose the font it does not change in frontend – i dont know what font it is but is not Open Sans (looks like some kind fo fallback)

What to do?

June 2, 2018 at 1:07 am #965629

Vinay
Inactive Moderator

Hi,

Thank you for contacting us. The fonts should be in the correct format to work.

Please check the documentation https://kriesi.at/documentation/enfold/typography/#how-to-upload-custom-fonts

Let us know if you still have an issue.

Best regards,
Vinay

July 30, 2018 at 2:51 pm #991529

pixopolis2222
Participant

They are in the correct format

July 30, 2018 at 3:00 pm #991534

Yigit
Keymaster

Hi!

Have you made sure to choose your uploaded fonts in fonts list? They should appear at the very bottom of the list and once you chose them, there should not be any connection to Google :)

Regards,
Yigit

July 31, 2018 at 7:24 pm #992049

pixopolis2222
Participant

Yes, of course.

July 31, 2018 at 7:39 pm #992054

Yigit
Keymaster

Hi,

Could you please create temporary admin logins and post them here privately so we can look into it?

Best regards,
Yigit
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