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AuthorPosts
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January 14, 2018 at 3:39 pm #897101
Hello Team,
I have the same problem of others Enfold users. The IG widget is showing only tags.
Any solution in a short time?
There is a couple of threads about this issue but no solution from you until now.
RegardsJanuary 15, 2018 at 6:49 am #897397Hey turistai,
I have tested it on my end and instagram feed works properly on my end (imported lifestyle demo which has instagram feed on it). There are also some users who did have those issues but it was just fixed by itself, probably it’s more on the instagram server: https://kriesi.at/support/topic/instagram-feed-started-to-show-tag-text-instead-of-thumbs/
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoJanuary 15, 2018 at 3:54 pm #897578This reply has been marked as private.January 15, 2018 at 4:13 pm #897599Hi!
@forzalazionumero1 Please try de-activating all active plugins and check if that helps. If it does not, please start a new thread under Enfold sub forum and attach your login credentials there. If you post them here, they will be visible to creator of this thread as well.Cheers!
YigitJanuary 15, 2018 at 4:20 pm #897605sorry how deactivate the plugins?
I can’t find it on plugins administrative panelsJanuary 15, 2018 at 10:10 pm #897720I deactivated all plugins, still can’t get the thumbnails to show up in my Instagram widget.
January 16, 2018 at 1:52 am #897787Hey!
Thank you for the update.
Please try this solution: https://kriesi.at/support/topic/instagram-feed-showing-text-and-not-loading-images/#post-897766
Cheers!
IsmaelJanuary 17, 2018 at 11:47 pm #898776Hi Team,
the problem has been solved by itself. I just waited a couple of days and now I added the widget again.
It works fine.
Thanks for the support.January 18, 2018 at 1:24 am #898833 -
AuthorPosts
- The topic ‘Instagram Feed not loading images’ is closed to new replies.