Viewing 9 posts - 1 through 9 (of 9 total)
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  • #897101

    Hello Team,
    I have the same problem of others Enfold users. The IG widget is showing only tags.
    Any solution in a short time?
    There is a couple of threads about this issue but no solution from you until now.
    Regards

    #897397

    Hey turistai,

    I have tested it on my end and instagram feed works properly on my end (imported lifestyle demo which has instagram feed on it). There are also some users who did have those issues but it was just fixed by itself, probably it’s more on the instagram server: https://kriesi.at/support/topic/instagram-feed-started-to-show-tag-text-instead-of-thumbs/

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #897578
    This reply has been marked as private.
    #897599

    Hi!


    @forzalazionumero1
    Please try de-activating all active plugins and check if that helps. If it does not, please start a new thread under Enfold sub forum and attach your login credentials there. If you post them here, they will be visible to creator of this thread as well.

    Cheers!
    Yigit

    #897605

    sorry how deactivate the plugins?
    I can’t find it on plugins administrative panels

    #897720

    I deactivated all plugins, still can’t get the thumbnails to show up in my Instagram widget.

    #897787

    Hey!

    Thank you for the update.

    Please try this solution: https://kriesi.at/support/topic/instagram-feed-showing-text-and-not-loading-images/#post-897766

    Cheers!
    Ismael

    #898776

    Hi Team,
    the problem has been solved by itself. I just waited a couple of days and now I added the widget again.
    It works fine.
    Thanks for the support.

    #898833

    Hi!

    For future readers: If you are having this issue, please update Enfold to the latest version 4.2.1 – kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Yigit

Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘Instagram Feed not loading images’ is closed to new replies.