HTTP Error with Media Upload

Hi

I am having exactly the same issue. I receive the HTTP error when trying to upload small images (.jpg and .png files). I am able to upload images when using a different theme.

I use Enfold on a number of sites and this is the first time this has happened. It is on a new Godaddy WordPress install so using latest WordPress and Enfold theme (set it up on Tuesday this week).

I am happy to provide login details for you to have a look.

Many thanks

Faye

Hi Rikard

Thanks for getting back to me.

I can see your image there.

If you look in the media library you will see I have tried to upload an image called MK8.jpg. I have received the HTTP error for it. I have been able to upload to Imguru. I will post the link in the private section.

Let me know if I can provide any further information.

Many thanks

Faye

Thank you for your help.

I have WordPress 4.5.1 running and still have the image upload problems.

Sorry to ask this basic question but how to I add the code suggested to the child theme function?

Where is the ‘child theme function’? Will I have to SSH into the backend, or is there an easier way? Happy to provide login details, if you could help with this?

Many thanks

Faye

So Rob, it didn’t work?

There is one other thing about the GoDaddy hosting that you may need to resolve this. It has happened only once with my sites.

When you upgrade your memory limits … GoDaddy asks that you upgrade using .user.ini. (This is really a good default.) But I had trouble on one site … and used the same code on .php.ini and it cleared up the issue.

Have you updated the two files?
(The first are system files. I store them on my hd without the (dot) at the beginning, and then change the name to include the (dot) once uploaded.

1. .user.ini (or .php.ini)

(This is a direct upload or you can write it in the file manager.) My generic code is here:
max_execution_time = 600
max_input_time = 300
post_max_size = 100M
max_input_vars = 10000
file_uploads = 1
max_file_uploads = 20
upload_max_filesize = 200M
and
2. wp-config
This file requires a line-item add in the code:
/** WordPress upload */
define( ‘WP_MEMORY_LIMIT’, ‘512M’ );

Kriesi … please confirm these for your users.

I hope this helps.

Why is it that this theme is affected but others are not? My current work around to uploading images, is switch between themes. Activate a basic theme, load the images and then reactivate Enfold.

btw Godaddy suggested the same memory limit changes…they charge $29 to do it!

I haven’t made the mods yet but I do seem to be getting a new error when trying to upload….

Fatal error: Maximum execution time of 30 seconds exceeded in /home/content/p3pnexwpnas08_data02/27/2854827/html/wp-includes/class-wp-image-editor-imagick.php on line 383

Sigh.

Yes, Faye, I agree… I hope Kriesi takes this one on, but I’m guessing he’s busy with all the upgrade issues… I would consider this an upgrade issue since it worsened significantly during the last upgrade.

Are you on Go Daddy Managed WordPress or just another regular plan?

Hi Wildwood, I don’t think any of us expect Go Daddy to fix this… but the excellent support team have thrown out a number of options over the last few months to fix this issue. Some of them work for a while (Josue’s reduce the picture sizes in functions.php) but most did not, at least for me. The aforementioned fix has stopped working with the latest updates.

What would be great is if someone from Enfold could speak to someone from Go Daddy to help diagnose and figure out what’s going on… and then give us all a recommendation on settings, or better yet make a patch to Enfold. If that’s unrealistic, I would be happy to give someone from Enfold access to my staging environment so they could play around in a Go Daddy environment and try to find a fix that they can push out to everyone.

Still need to look at your suggested fix… When I increased the max upload time before it caused some other problems and “broke” the site so I’m a little nervous about that one.

Thanks!!

Yigit has found a solution that works for me!!! See last entry in this post https://kriesi.at/support/topic/http-error-when-uploading-images-5/

It is very simple to apply. Just add the following code Functions.php file. This file can be found by looking in the left sidebar click on Appearance > Editor and you will find it there.

add_filter( ‘wp_image_editors’, ‘change_graphic_lib’ );
function change_graphic_lib($array) {return array( ‘WP_Image_Editor_GD’, ‘WP_Image_Editor_Imagick’ );}

I just pasted it right at the bottom of the file.

Wildwood I hope this works for you :-)

I tried the above mod in functions.php and also tried removing the earlier code from Josue:

function ava_image_sizes() {
remove_image_size(‘masonry’);
remove_image_size(‘magazine’);
remove_image_size(‘widget’);
remove_image_size(‘featured’);
remove_image_size(‘featured_large’);
remove_image_size(‘extra_large’);
remove_image_size(‘portfolio_small’);
remove_image_size(‘gallery’);
remove_image_size(‘entry_with_sidebar’);
remove_image_size(‘entry_without_sidebar’);
remove_image_size(‘square’);
}
add_action( ‘after_setup_theme’, ‘ava_image_sizes’, 11 );

No luck… still HTTP error….

Does it take a while for the modified functions.php to take effect?

Thanks Faye.

I got it all working on my staging site — all HTTP errors gone!! I just did a massive upload of 30 pictures which in the past would have caused errors like crazy, and it worked like a charm ,with ALL photo sizes again working and loading.

Here’s what I did:

– Deleted Josue’s mod (above) from the functions.php
– Added Wildwood’s mod to functions.php in my child theme
– Added user.ini with above parameters from Wildwood to root directory of my staging site using Filezilla
– Added lined of code above from Wildwood in functions.php

So far, so good in my staging site… I am going to keep using the site to make sure nothing else broke as a result of these mods and if all is OK I will push into production….

thank you so much Wildwood and Faye!!

And if anyone from Enfold is still watching this thread… please… this comes up a lot and will come up more as more and more of us move to Go Daddy Managed WordPress… put together a tutorial for people to make these changes, or perhaps figure out a different way to achieve the above result through the theme.

Thank you!! So happy this is fixed!!!