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September 27, 2023 at 7:25 pm #1420726
Hi. I am trying to import manually a demo because the classic import gives me curl 28 error timeout.
I followed the steps from the manual https://kriesi.at/documentation/enfold/import-demos/#how-to-import-a-theme-demo
but after the upload, in the demo import section the themes try again to download the demo files. Why?
I followed perfectly the tutorialSeptember 28, 2023 at 6:43 am #1420754Hey sanlevigoband,
Thank you for the inquiry.
Did you add the avia_demo_store_downloaded_files theme support in the functions.php file? This will just give you an option to the download the demo files manually but you will still encounter the same error as doing the automatic update since the process is the same.
To manually or locally import the demo, try to use the XML files instead.
// https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo
You can also ask your hosting provider to whitelist the following IP address, which might fix the curl timeout error.
http://kriesi.at/ (85.13.136.225)
Best regards,
IsmaelSeptember 28, 2023 at 6:13 pm #1420827Hi. Ovh can’t add the ip in whitelist
I added add_theme_support( ‘avia_demo_store_downloaded_files’ ); at the end of the file functions.php
this is the file structure:
wp-content
└── uploads
└─── avia_demo_files
└──── band
├───── band.txt
└───── band.xmlis it correct?
i tried also:wp-content
└── uploads
└─── avia_demo_files
├──── band.txt
└──── band.xml-
This reply was modified 11 months, 2 weeks ago by
sanlevigoband.
September 29, 2023 at 3:49 am #1420857Hi,
Thank you for the update.
The first file structure is correct. Did you do the following step?
Go to Enfold > Theme Options > Demo Import and import the demo
Best regards,
IsmaelOctober 3, 2023 at 2:32 pm #1421301Yes but i can only find “Click to download”, not “Click to import”
And, if I click i got curl timeout error
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This reply was modified 11 months, 1 week ago by
sanlevigoband.
October 3, 2023 at 6:36 pm #1421312Hi,
To import the band.xml file you will need to go to WordPress ▸ Tools ▸ Import ▸ WordPress and manually upload the file to WordPress.
Unfortunately though since OVH won’t whitelist our site the images in the band.xml file may not import.
You could try creating a localhost wordpress site on your computer and then import the demo, and then use the plugin Duplicator to move it to your OVH host.Best regards,
MikeOctober 4, 2023 at 5:46 pm #1421417The demo import doesn’t even work in localhost.
Wordpress > tools > import > wordpress > import band.xml gives me internal server error
In localhost, the classic import doesn’t work, the manual import doesn’t work
Wordpress > tools > import > wordpress > import band.xml in localhost works but it’s totally messed upI MUST import my demo or the theme is useless for me. Can you please provide a solution?
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This reply was modified 11 months, 1 week ago by
sanlevigoband.
October 5, 2023 at 4:43 am #1421442Hi,
We may have to access the site in order to check the issue further. Please provide the WP and S/FTP details in the private field.
Thank you for your patience.
Best regards,
IsmaelOctober 5, 2023 at 7:28 pm #1421534Ok.
You can use the Bit File Manager as ftp explorer
October 6, 2023 at 10:31 am #1421595Hi,
Thank you for the info.
For some reason, we can’t properly access the folders using the Bit File Manager plugin. The folder automatically closes and redirects to the root directory when we try to open any directories. Please provide the S/FTP details in the private field.
Best regards,
IsmaelOctober 7, 2023 at 2:52 pm #1421746Ok
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This reply was modified 11 months ago by
sanlevigoband.
October 9, 2023 at 5:34 am #1421861Hi,
Thank you for the info.
We manually imported the demo using a local XML file. You can now edit the page and replace the images and other content with your own.
Best regards,
IsmaelOctober 9, 2023 at 2:08 pm #1421912Thank you very much
October 9, 2023 at 6:18 pm #1421938Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike -
This reply was modified 11 months, 2 weeks ago by
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