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AuthorPosts
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October 22, 2021 at 3:46 pm #1326094
I have tried several time to reset and instal my one page restaurant enfold theme, but It won’t fix an issue. When I try to import demo I do not see it as fully created, instead I need to create all the pages and content by myself. Can someone suggest me why I do not see a demo theme displayed on my website as it is shown in theme preview?
Please help.
October 22, 2021 at 4:26 pm #1326101Sveikas :)
Thanks for contacting us!
Could you please post temporary WP admin and FTP logins here privately so we can try to manually import it for you – https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo? :)
Regards,
YigitOctober 23, 2021 at 2:34 pm #1326161This reply has been marked as private.October 23, 2021 at 8:54 pm #1326181were you able to import demo?
October 23, 2021 at 11:29 pm #1326196Hi,
Unfortunately, the login you provided is not admin so we can not import the demo, please upgrade the user to admin and include an FTP login.
I do see you have this warning that you should check:An automated WordPress update has failed to complete! Please notify the site administrator.
Best regards,
MikeOctober 24, 2021 at 10:26 am #1326218Thank you!! I have provided details bellow and updated to admin. :)
October 24, 2021 at 1:33 pm #1326228Hi,
Thank you for the login, but based on your opening post I believe I will also need ftp access to upload the images. Can you please include it?Best regards,
MikeOctober 24, 2021 at 2:44 pm #1326231Hello, I will need to change images anyways, so I guess it should be fine? I do not exactly know what is ftp access. :/ I just want my website to be ready and I will just edit from then.
October 24, 2021 at 2:45 pm #1326232can you explain what login you still need?
October 24, 2021 at 2:55 pm #1326233can I call you somehow? I do not have so much time and this process is taking 3 days for me already.
October 24, 2021 at 7:49 pm #1326238Hello?
October 24, 2021 at 10:08 pm #1326243Hi,
FTP is a way to upload files to your server, how do you login to your server, cPanel?, what web host do you use?
Above you wrote that you have tried to install the demo but it’s not looking like the demo preview.
If you don’t need any of the images then I could try to install the demo without FTP or cPanel access but it will not look like the demo preview, it will probably look like a mess because image sizes dictate many element locations.
Try disabling all of your plugins, then reset your site with WP Reset then enable Enfold and make sure no other plugins are activated, then import the One Page Restaurant Demo
If this doesn’t work then without FTP or cPanel access the only other thing I can think of is to install the demo on my localhost and copy the page shortcode to your site, but this will not include the images and possibly some of the theme settings, but it will give you a framework to start with.Best regards,
MikeOctober 24, 2021 at 11:15 pm #1326246This reply has been marked as private.October 25, 2021 at 1:22 am #1326252Hi,
Ok, I got your site sorted out with the One Page Restaurant Demo, please clear your browser cache and check.Best regards,
MikeOctober 25, 2021 at 9:43 am #1326268Thanks Mike, so you got everything in place now? You were able to upload pictures somehow as well? Please let me know if I need to still look at something in particular.
October 25, 2021 at 11:47 am #1326296Hi,
It looked like the Images were already there, I just manually picked them.Best regards,
MikeOctober 25, 2021 at 12:02 pm #1326302Okay, so what did you exactly do to instal the theme? It did not work for me so maybe you did something else differently? I just want to know this for the future so I could do it on m own next time..
October 25, 2021 at 12:26 pm #1326309Hi,
I didn’t have the access that I needed to install the theme, so in the interest of helping you I manually corrected the failed install that you already had, I was able to do this because it was a one page demo, if it was multiple pages I could not have done this. Now you can continue to customize your site and continue with your project.Best regards,
MikeOctober 25, 2021 at 11:06 pm #1326400This reply has been marked as private.October 26, 2021 at 12:12 pm #1326474Hi,
I’m glad that we have your demo import sorted out, we ask that each thread stays on one topic and for new questions please create a new thread and we will gladly try to help you there. This thread is already 18 posts long, thank you for understanding.
I believe that you are referring to an image like the background images under the titles “Our Menu”, “Contact Us”, & “Reservations” in your One Page Restaurant Demo, these are the background images for the color sections and are using the parallax effect, please see our documentation about the Parallax Effect, you can also examine the settings in these color section example on your site. The actual import is just like any other image in the media library. Please note that the parallax effect doesn’t work on Safari browsers like on the iPhone or iPad, this is a known issue that Apple will address.
If I have misunderstood your question please create a new thread and explain in further detail and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike -
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