-
AuthorPosts
-
April 19, 2021 at 11:37 am #1295226
Hi,
the message bar has to be accepted on every single page on my website. Sometimes it even pops up again on the same page, after being accepted.
Its a multsite installation (with directories), maybe thats an issue?
I installed all latest updates and deactivated all plugins for testing, but nothing helps.Thanks for your help!
April 21, 2021 at 2:04 pm #1295802Hey 4pfelmus,
Thank you for the inquiry.
The consent bar did not come back after we accepted the cookies, so it looks like it is working as expected. Is this fixed?
Did you set your browser to not accept cookies at all?
Best regards,
IsmaelMay 4, 2021 at 12:35 pm #1298255Hi,
it does not come back on the same page, but on every other page it asks again for cookies..
The problem is still there. I tested with Chrome, Chrome Inkognito, Internet Explorer, all the same.Thanks for your help,
KevinMay 5, 2021 at 8:55 am #1298474Hi Kevin,
Thanks for the update. Could you try updating the theme to the latest version (4.8.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardJuly 20, 2021 at 10:02 am #1310852Hi there
Have you found a solution for this isssue
We have a multisite and webs using wpml and cookie bar appear evertime you switch sites/langs
We’ve tried to implement solutions from this support forum but nothing seems to work
Updating the theme to the last version did not work
If you check the inspector cookies are enabled when switching between sites/langs but message still apears
We’re using the option: “user must anccept and must opt-in, only only essential cookies selectednor did adding the script
https://kriesi.at/support/topic/cookie-consent-message-disabled-cookies/
//——————————-
// Hide Cookie consent when cookies are disabled on browser
//——————————-
function av_cookie_disabled(){
?>
<script>
jQuery(window).load(function(){
if (! navigator.cookieEnabled){
jQuery(‘.avia-cookie-consent’).addClass(‘cookiebar-hidden’);
}
});
</script>
<?php
}
add_action(‘wp_footer’, ‘av_cookie_disabled’);the script seems to hides the message but it stll appears for at least 1 or 2 seconds
editing the file: wp-content\themes\enfold\js\avia-snippet-cookieconsent.js
did not change a thing
We’d need a solution for this asap
Thanks a lot in advanceJuly 22, 2021 at 7:50 am #1311358Hi,
The cookie consent message bar is disabled when visited the site and only the badge is enabled. This badge will always display regardless of the privacy cookie status.
Best regards,
IsmaelJuly 22, 2021 at 11:14 am #1311424Dear Ismael
I’m afraid something went missing
There must be some misunderstanding because cookie bar is enabled for two sites (default and /fr)
please check it out
as I said in the previous message it is enabled and set as “user must anccept and must opt-in, only only essential cookies selected”
we need a quick response for this please
I’ve attached a couple of screenshots too to show you how the cookie bar message shows
thanks a lotJuly 23, 2021 at 7:27 am #1311738 -
AuthorPosts
- You must be logged in to reply to this topic.