Hi,
The theme options are not displayed and I can´t update the new version theme.
thank you very much.
best regards
Hey OnVisible,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
Rikard
Hi Rikard,
I post the temporary wordpress admin login and Url in the private content section.
Thanks
Best regards.
Hi,
Thanks for that. First off, could you try updating the theme to the latest version (4.7.6.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
Rikard
It seems that the theme on there is still 4.5
Hi Rikard,
Now I can update the theme, but the theme options still not displayed
Best Regards.
Hi OnVisible,
Thanks for the update. They are displaying fine on my end now, please try using a different browser, or an incognito/private window to see if that helps.
Best regards,
Rikard
Hi Rikard,
Yes, they are displaying now!! Thank you very much.
The same happens to this other sites (I post the details in private content)
Hi OnVisible,
You need to update those sites to the latest version of the theme (4.7.6.3) as well, please refer to the documentation I posted earlier in this thread.
Best regards,
Rikard
Hi Rikard!
Thank you very much. It work perfectly.
Best regards.
Hi OnVisible,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
Victoria