Viewing 8 posts - 1 through 8 (of 8 total)
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  • September 10, 2019 at 4:12 am #1136316
    GCSkye

    When I test Google recaptcha V2 and V3 keys in the backed I receive the message:

    We were able to properly connect and verify your API keys with Google reCAPTCHA
    If you ever change your API key or the URL restrictions of the key please verify the key here again, to test if it works properly

    When myself or anyone else tries to send a message with V2 or V3 enabled this message is displayed instead of a confirmation message:
    Invalid form for reCAPTCHA sent.
    Form could not be submitted. Please reload page and try again.
    Name for token field was missing.

    September 10, 2019 at 7:00 pm #1136704
    Victoria

    Hey GCSkye,

    Please have a look for the following thread

    ReCaptcha error after the update

    If you need further assistance please let us know.
    Best regards,
    Victoria

    September 10, 2019 at 7:06 pm #1136712
    GCSkye

    To resolve this issue, every single user on the internet needs to clear their cache and cookies? Am I reading this right?

    September 11, 2019 at 6:38 pm #1137173
    Victoria

    Hi GCSkye,

    Please update to Enfold 4.6.2 and see if the issue persists.

    Best regards,
    Victoria

    September 12, 2019 at 7:38 pm #1137642
    GCSkye

    I’m on 4.6.2, I flushed cloudflare, my cache plugin, enfolds and my browser cache. The problem remains. Looking at the notes for 4.6.2, nothing seems to acknowledge a fix. Am I missing something?

    September 13, 2019 at 10:47 am #1137914
    Victoria

    Hi GCSkye,

    No, you’re not missing anything and you’re reading everything right.

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    January 31, 2020 at 6:28 pm #1180328
    mint

    Hi Guys,

    Has this been resolved. Experiencing the same issue on a site?

    Thanks!

    January 31, 2020 at 8:31 pm #1180402
    Victoria

    Hi mint,

    Please start a separate thread, describe your issue there and give us a link to your website.

    Best regards,
    Victoria

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