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Hi – I’m having the same issue as this post: https://kriesi.at/support/topic/text-block-input-not-working-text-disappears/
See below for credentials to access our WP dashboard.
Thx
JohnHey yasminhassim,
Thanks for the login details. Could you try to update to the latest version of the theme (4.5.5) to see if that helps please? The update to 4.5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please delete the old version of the theme, then upload the new one. Make sure that you have backups of the site before you start updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
When you have updated then please try to use the Classic Editor in the main page of the theme options.
Best regards,
Rikard
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