Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • November 22, 2018 at 4:57 pm #1036610
    troupdim

    Hello, I try to update my enfold theme and appear the ffollowing message:

    Attention: The last Enfold update added a lot of performance options. Make sure to read more about it here

    If you are running a caching plugin please make sure to reset your cached files, since the CSS and JS file structure of the theme changed heavily

    The update process is starting. This process may take a while on some hosts, so please be patient.

    Enabling Maintenance mode…

    Updating Theme Enfold (1/1)
    Downloading update from …
    An error occurred while updating Enfold: Download failed. A valid URL was not provided.

    Disabling Maintenance mode…

    All updates have been completed.

    Go Back to Enfold Child Theme Panel

    How can I fix it?

    November 22, 2018 at 6:59 pm #1036711
    Victoria

    Hey troupdim,

    Here are some threads to consider:

    problem update 4.5 failed

    Error with updating theme

    If you need further assistance please let us know.
    Best regards,
    Victoria

    November 22, 2018 at 7:39 pm #1036750
    troupdim

    Hello, thans for your reply. I will see the threads

    • This reply was modified 6 years, 1 month ago by troupdim.
    November 22, 2018 at 7:47 pm #1036759
    troupdim

    I follow this link https://kriesi.at/archives/enfold-4-3-performance-update.

    In particular, I enable Module in the new “Performance” Theme options and I also enable File merging and compression for CSS and Javascript, but the theme dont’t update

    November 23, 2018 at 6:53 pm #1037056
    Victoria

    Hi troupdim,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    November 23, 2018 at 6:54 pm #1037058
    troupdim

    Can I change the password after?

    November 24, 2018 at 5:43 am #1037213
    Mike

    Hi,
    Yes you can change the password after, here is How to Change Your Password in WordPress

    Best regards,
    Mike

    November 24, 2018 at 1:48 pm #1037239
    troupdim

    Please see the private content. Thanks in advance

    November 24, 2018 at 10:55 pm #1037302
    Mike

    Hi,
    So for the message:

    Attention: The last Enfold update added a lot of performance options…..

    it’s just letting you know about the changes we made, after you read the post that is linked you can click the “X” to dismiss the message.
    But this is not why you can’t update, The reason the theme is not updating correctly with your version is because Theme Forest has changed from using a API to using a Token system and we needed to update some files within the theme, so these changes were made in v4.5
    So once you update to v4.5 the theme will update correctly going forward.
    We are sorry for the inconvenience, please follow the steps in this link and it should be very easy to manually update, but naturally we can also assist if you wish.

    Best regards,
    Mike

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.