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  • August 23, 2018 at 11:12 am #1000677
    felixl

    Hello dear Support-Team,

    i want to update Enfold to the latest Version on two Sites of a Customer of mine.
    But this message comes: “An error occurred while updating enfold: download failed. No valid URL was submitted.”

    The next Problem is, that on both sites the Plugin NextGen Gallery is activated.
    And my Customer can no longer add pictures to the Galleries since the last Enfold Update (Version 4.2.3)
    Maybe Enfold and this plugin do not like each other?
    Would be great if you could have a look on it.

    Thanks a lot,
    felixl

    August 23, 2018 at 3:18 pm #1000785
    Paul de Jong

    I have the same problem with updating multiple sites. Is there maybe a problem with version 4.4.1?

    • This reply was modified 6 years, 2 months ago by Paul de Jong.
    August 24, 2018 at 8:36 am #1001059
    Rikard

    Hi,

    Sorry for the problems, it’s likely that the problem is on the Envato/Themeforest server since the download is failing. Could you try updating manually instead to see if that works better? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

    Best regards,
    Rikard

    August 24, 2018 at 9:05 am #1001071
    felixl

    Hello Rikard,

    yes, i can try it.
    Can i use the latest Enfold-Version from a other Installation of mine?

    Thank you,
    felixl

    August 24, 2018 at 1:49 pm #1001219
    Victoria

    Hi felixl,

    Yes, you can.

    And here is the thread with another solution

    Can not update to ENFOLD 4.4.1 ( on all our websites )

    If you need further assistance please let us know.
    Best regards,
    Victoria

    August 27, 2018 at 6:53 pm #1002414
    felixl

    Thank you, Victoria :-)

    August 27, 2018 at 7:49 pm #1002429
    Dude

    Hi,

    I’ll leave this thread open in case you need further assistance :)

    Best regards,
    Dude

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