YouTube Videos Not Embedding Using Layout Builder

Hi Pete,

To assist you further, please provide us with your login credentials by following these steps:

1. Install and activate the “Temporary Login Without Password” plugin. You can find it here.
2. Once activated, navigate to “Users > Temporary Logins” in the left-side menu.
3. Click on “Create New” to generate a temporary login.
4. Enter the email address for the account (you can use (Email address hidden if logged out) ) and select the highest possible role. Set the expiry date to around four days to ensure enough time for debugging.
5. Click “Submit” to create the temporary account.
6. In the private section, provide us with the URL that allows us to access the temporary login and assist you.

Please note that once your issue is resolved, you can remove the plugin. Alternatively, if you prefer not to use the plugin, you can manually create an admin user and share the login credentials in the “private data” field.

If you have any further questions or concerns, please let us know.

Best regards,
Nikko

Hi Cloud Construct,

Thanks for giving us admin access.
I tried to check it however I can’t seem to find the cause of the issue, the video works properly when the parent theme (Enfold) is used but when you use the child theme, the video stops working. There’s no custom code in the child theme so, the only thing I could think is the settings but I could not figure out which setting is causing the issue.
I think a workaround is to export the theme settings, use the parent theme and then import the settings back.

Best regards,
Nikko

Hi Cloud Construct,

Can you try to create a staging site? then we’ll try to test in there so we wouldn’t be able to interrupt any site visitors.
You can check this tutorial on how to create a staging site: https://wpengine.com/resources/what-is-a-staging-site-why-have-one/#How_to_Create_a_Staging_Site_for_WordPress

Best regards,
Nikko

Hi Cloud Construct,

We are checking on your staging site, but no clear solution at the moment.
We will update you again once we can figure out the cause of the issue.

Best regards,
Nikko

Hi Cloud Construct,

I apologize for the delayed response.
The problem was the Cookie Consent set in Enfold > Privacy and Cookies > Cookie Handling > Default Cookie Behaviour, is set to Essential cookies are accepted on first page load, user must opt in which disallows external video content like youtube from running, you should set it to All cookies and services are accepted on first page load, user can opt out

Best regards,
Nikko

Hi Cloud Construct,

You’re welcome. :)
Thanks for using Enfold and have a great weekend!

Best regards,
Nikko