Viewing 21 posts - 1 through 21 (of 21 total)
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  • July 23, 2021 at 7:19 am #1311737
    manchust

    Hello,
    2 days ago I noticed that the video on my website geoevent.net can not be loaded
    The video itself has no problem it is working on youtube.
    Any workaround?

    Thank you

    July 23, 2021 at 8:49 am #1311756
    Guenni007

    on the DOM i see the youtube ID: sWottFkB4eU
    if i move the mouse over the video background an click the context menu sometimes i can coyp video url – and this got: OBHdMrtbxY0

    i do not know where the mismatch happens

    Did You enter the video link in the data-fallback input field too?

    July 23, 2021 at 9:24 am #1311766
    manchust

    Thank you for your reply

    I removed the link from data-fallback but the problem still persists

    July 23, 2021 at 11:02 am #1311792
    Guenni007

    Where is the link ? (Anyway i got it in my browserhistory )

    You have updated to WordPress 5.8 – maybe there are some inconsistencies.

    July 23, 2021 at 11:39 am #1311817
    manchust

    but it was working after the update
    what do you mean by “link”?

    July 25, 2021 at 6:00 am #1312148
    Rikard

    Hi manchust,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    July 25, 2021 at 7:47 am #1312174
    manchust

    hello Rikard,

    please note it is a company website

    thank you

    July 25, 2021 at 12:08 pm #1312207
    ariane1001

    Hi,
    Same problem here: https://www.alberttencate.com/test-home/
    Hope there is a solution for it.

    Regards,
    ariane

    July 25, 2021 at 3:14 pm #1312224
    legendzero

    same problem on all my Enfold sites, where background video is set to a YouTube URL it shows as Video is Unavailable.

    July 25, 2021 at 4:28 pm #1312229
    sasha

    We have the same problem with Fullscreen Slider videos – youtube videos show as “This video is unavailable”. It happens with many different videos that all work well on youtube.

    July 27, 2021 at 9:28 am #1312664
    Guenni007

    …
    please check if on youtube – the link works – when you go to share – and press embed.
    If the video has no permittance to be “embedable” you will see this – allthough the video plays on youtube ( see darkend Background)

    your video is playing here on my installation:
    https://consulting.webers-testseite.de/bonn/

    July 27, 2021 at 10:31 am #1312686
    ariane1001

    Dear support and Guenni007,
    In my case it was working in other elements, just not in the fullwidth slider. The update of last night did repare it.
    Regards, Ariane

    July 28, 2021 at 12:13 am #1312869
    manchust

    Hello,
    Did you find the problem?

    July 28, 2021 at 6:23 am #1312918
    Ismael

    Hi,


    @manchust    : Try to update the theme from v4.7.4 to the latest version (v4.8.4). The upgrade might help fix the issue.

    Best regards,
    Ismael3

    July 29, 2021 at 9:34 am #1313186
    madmanbean

    Had this problem on numerous sites where the video plays in the background. Reckon it is related to the latest wp update. Found the solution in an old enfold support post. I have had many site saffected and this solves the problem

    add to functions.php in child theme

    /*fix for youtube video not found*/

    add_filter(“avf_youtube_video_data”, function($data) {
    unset($data[“playlist”]);
    return $data;
    }, 10, 1);

    • This reply was modified 3 years, 4 months ago by madmanbean.
    July 31, 2021 at 7:54 am #1313552
    Ismael

    Hi,


    @madmanbean    : Thank you for the info. The changes to the Youtube video data or parameters have been included in the latest version, so you do not have to add the filter anymore. Upgrading the theme to the latest version should unset the playlist parameter.

    Best regards,
    Ismael

    July 31, 2021 at 10:38 am #1313579
    madmanbean

    Ismael.. You did say The upgrade MIGHT help fix the issue… Do you or anyone else know if this is in fact a change to youttube data or is it due to the latest WordPress update?

    July 31, 2021 at 10:33 pm #1313632
    manchust

    Hello everyone,
    In my case the update did help!

    August 2, 2021 at 3:08 am #1313759
    Ismael

    Hi,


    @madmanbean    : Yes, the changes have been included in the latest version of the theme.


    @manchust    : Thank you for the confirmation.

    Best regards,
    Ismael

    February 16, 2023 at 11:02 pm #1398274
    arturydzewski

    I have the latest version of Enfold but the video is black and I can’t click on it.

    February 17, 2023 at 6:46 am #1398287
    Ismael

    Hi,


    @arturydzewski    : Please open a different thread and provide the site details in the private field. We will check the issue there.

    Best regards,
    Ismael

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