Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 17, 2014 at 8:37 pm #238978
    wtflovelife

    Hi! I know that you have this thread about the safari video issue here: https://kriesi.at/support/topic/fullwidth-slider-video-not-playing-in-safari/

    But is there anything that I can do? I’m running Safari Version 7.0.2 and youTube is not working.

    March 17, 2014 at 9:59 pm #239008
    wtflovelife
    This reply has been marked as private.
    March 18, 2014 at 6:54 pm #239533
    Kriesi

    Hey!

    Mind posting us the login data to the installation as a private reply as well so we can take a look at it in your backend?

    Cheers!
    Kriesi

    March 18, 2014 at 7:35 pm #239570
    wtflovelife
    This reply has been marked as private.
    March 18, 2014 at 8:02 pm #239592
    Kriesi

    Hey!

    Unfortunately I can’t be sure here since the video is not allowed to be displayed in my country. this might affect the embedding of videos in general. Embedding a different video seems to work fine so this might be the cause of the problem…

    Is it possible for you to change the settings for the video on youtube? Or since you are using it as background video upload a new short version for example?

    Regards,
    Kriesi

    • This reply was modified 10 years, 8 months ago by Kriesi.
    March 18, 2014 at 8:05 pm #239598
    wtflovelife
    This reply has been marked as private.
    March 19, 2014 at 12:31 pm #240039
    Kriesi

    Hey!

    Currently the only possibility would be to remove the video altogether and just set a section background image…

    Best regards,
    Kriesi

    March 19, 2014 at 12:34 pm #240040
    wtflovelife

    Ok. Thank you!

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Viewing 8 posts - 1 through 8 (of 8 total)
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