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  • #1364996

    Hi guys,

    I have a site with a video portfolio – all videos are embedded from Youtube using the video ALB element. There are several videos on each page.

    All of a sudden, there seems to be a limit on the number of videos that can be played at any one time.

    If I click play on two videos it is fine – If I then click a third it shows youtube video is unavailable.

    If I refresh the page and click the failed video it works but if I select another two the third one fails.

    Please can you take a look and see if you can identify the cause?

    Please click on several of the videos throughout the site and see if you can see the issue.

    The client has been able to confirm the error.

    #1365000

    How to re-produce the issue:

    Just click play on a few of the video embeds.

    You may have to browse through a couple of pages to see the issue occur.

    #1365015

    Hi,

    I clicked on all the videos on the page in private, and they all work on my end. Is there a sure way of reproducing this problem? The theme doesn’t limit the amount of videos you can play, so I doubt that this is a theme related problem.

    Best regards,
    Rikard

    #1365019

    Hi Rikard,

    Really sorry about this – I think I have found the cause. I am on a fixed IP and I have a 2 year old son who loves youtube.

    I think we have too many devices connected to youtube at once so it is failing to display the video due to too many connections.

    I think it may have been a blip in service from youtube.

    Sorry to have wasted your time. Thank you for looking for me.

    #1365033

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 5 posts - 1 through 5 (of 5 total)
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