Viewing 2 posts - 1 through 2 (of 2 total)
-
Posts
-
I want to talk to a high level supervisor about a support moderator that asked for access to my non-profit website to fix an issue that occured in last theme update and he proceeded to disable both my Wordfence and BulletProof security plugins. YOU NEVER, EVER, EVER!!!! deactivate security on a live website! WTF! I was left open to attackers for many hours! I know from previous reports that this site gets attacked every day, many many times over and over and I don’t know if the site was hacked now!!!!
Hey GriffinGraffix!
Sorry about that. We forgot to enable the plugins back while trying to inspect the issue. We have replied to the original thread.
Regards,
Ismael
Viewing 2 posts - 1 through 2 (of 2 total)
- You must be logged in to reply to this topic.