Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1335498

    John S

    Hi,

    My license has expired, but I believe that my current issues are a direct result of your previous help and the new update. I’ve wasted my whole day trying to fix issues that should never have been issues at all. I’d really appreciate some help without having to purchase another $59 license.

    After updating Enfold today, I just created a page called “Appointments,” and made it a main menu item. When you’re on the Appointments page, and hover over Appointments in the main menu, it adds a #top after the link. It also highlights the menu item “Services” instead of “Appointments.” I’m guessing this is a result of some CSS code you gave me a long while back.

    I also have some LayerSlider issues that are also a direct result of the update.

    I do hope someone will help me. Thank you!

    #1335589

    Hey John,

    Thanks for contacting us!

    Could you please create temporary admin logins and post them here privately so we can look into it? :)

    Best regards,
    Yigit

    #1335626
    This reply has been marked as private.
    #1335885

    Hi,

    Thanks for the information!

    There was a broken menu item in your menu, I deleted it in Appearance > Menus but that did not help.

    It seems like a plugin conflict. Clicking LayerSlider button throws JS error and there is a slight delay before Services page gets highlighted when you are on Appointments page. Could you please try de-activating all active plugins and check if that helps?

    Best regards,
    Yigit

    #1335926
    This reply has been marked as private.
    #1336128

    Hi,

    Thank you for the update.

    We are not yet sure why the incorrect menu is highlighted but as a temporary fix, we moved the Appoinments menu item after Services, which seems to have helped because the actual active menu item is now getting highlighted.

    Regarding the layer slider links, we removed the appointments button, close the other one and adjust it a bit. It is working correctly now.

    Best regards,
    Ismael

    #1336277
    This reply has been marked as private.
    #1336482

    Hi,

    Thank you for following up.

    the Services menu item is highlighted!

    Would you consider adding a “Home” menu item in the main menu? We tried to edit some of the scripts that adds the current-menu-item class name to the menu items but the issue persists. To prevent the current menu item from displaying in the home page, we temporarily added this css code in the Quick CSS field.

    .home .avia-menu-fx {
        display: none;
    }

    Not sure why this slider is not displaying.

    The mobile slider is displaying properly on our end. Where are you testing it?

    Best regards,
    Ismael

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