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  • #872350

    Hi, we are experiencing problems with editing pages using Enfild Avia editor.
    It looks like accidental behavior, sometime the code is broken and the footer of the page also.
    Here is the validator code: https://validator.w3.org/nu/?doc=http%3A%2F%2Fwww.arc.cz%2Fweb%2Fen%2Fportfolio-item%2F2016-studie-waldorfske-skoly-v-olomouci%2F
    Is possible to find a solution?
    I am just teaching users how to use the editor and this is very confusing…


    Hey norbou,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,

    This reply has been marked as private.


    Thank you for the info.

    Please try this code in the functions.php file.

    function ava_custom_script_fix(){
    	function a1() {
    		var grid = $('body').children('.avia-section, .av-layout-grid-container, .av-tab-section-container, #footer');
    		$(grid).appendTo('#wrap_all #main');
    	function a2() {
    		var child = $('.avia-section, .av-layout-grid-container').find('.avia-section, .av-layout-grid-container, #footer'),
    			parent = child.parents('.avia-section, .av-layout-grid-container');
    add_action('wp_footer', 'ava_custom_script_fix');

    Best regards,

    • This reply was modified 6 years, 3 months ago by Ismael.

    Hi Ismael,
    I added your script to enfold/functions.php, but I don’t see any changes.
    Error: End tag for body seen, but there were unclosed elements.
    Check the validatir report at the bottom of the page.
    Unclosed element main and four DIVs.

    This is very strange page: https://www.arc.cz/en/portfolio-item/2016-studie-waldorfske-skoly-v-olomouci/
    I removed all post content, but HTML output is still broken and AVIA buider is unable to deactivate here.
    I see in source code very strange content…
    Can you help me to find the solution?



    Similar problem is also here: https://www.arc.cz/ru/
    You can see correct Czech version: https://www.arc.cz/
    That’s interesting, beacuse when I display the preview of that pages, it it will display correctly…
    After publishing, it is broken.
    I tryed to upgrade to last version of Enfold Theme also.



    The new patch includes a lot improvements regarding shortcode structures. Please upgrade to version 4.2.2 then re-create the page from scratch.

    Best regards,


    Hi Ismael,
    sure, I already upgraded to version 4.2.2. But let’s talk more about my case. We have 128 pages, 399 posts and 327 portfolio items in four languages using WPML. I can not create all pages from the scratch. I am not a lama and also other forum users will appreciate some bulk method, for example using search and replace in database. Here is my public code. And here is another page with some small bug in footer.

    Thank you,

    • This reply was modified 6 years ago by norbou.


    Give us a day or two, for the new version to be published and we will do be able to check a fit further on how to fix those issues.
    Thank you very much

    Best regards,


    Debug log



    We have 128 pages, 399 posts and 327 portfolio items in four languages using WPML.

    Do you see the issue on every page or post? This is issue usually happens on pages with full width elements or columns. Please try to re-create one of the pages, see if there is any difference.

    Best regards,


    Hi, I just updated Enfold to latest version and I switched to child theme. But this page has still wrong HTML. I am not sure if any other pages are affected, because there are so many. But I see some difference of footer also on homepage translations. Regeneration od translated page is not so complicated, but orginal page which has translations is a bit… That’s not a job for the owner of website. I can do it with this one page, but that’s not a solution. Are you sure that it’s fixed for the future?


    I deleted this page and made it again over WPML translation management. It was created also wrong way. Then I edited original CZ version and inserted all element into 1/1 frame boxes. After this, it was corrected.
    I have found also similar bug here: https://www.arc.cz/ru/ – still broken footer.


    The social icons are in all translations the footer, but they stay minified, the animation event is not started after scrolling to the bottom.
    I found another page, which required Avia reset. I had to delete everything, switch to standard editor and save post. Then It was possible to restore content in Avia editor. So only bulk reset script can be solution…
    I have version 4.2.3 now.



    FTP logins did not work for me. Could you please check them once again?

    Best regards,

    This reply has been marked as private.


    Thank you for the info. We would like to access the Appearance > Editor panel but it’s not accessible. The FTP url is missing. Please add this code in the functions.php file.

    //set builder mode to debug
    add_action('avia_builder_mode', "builder_set_debug");
    function builder_set_debug()
    	return "debug";

    It’s going to enable the debug mode and we’ll be able to check if the shortcode structure is correct.

    Best regards,

    This reply has been marked as private.

    Hi Jiri,

    I see debugging mode is enabled. I tried updating the page and now it seems to be working fine. Is there any other page where you are having this issue?

    Best regards,


    Hi Yigit,
    what does debug mode exactly do? When I tryed to update page it didn’t help.
    Now I don’t know about another borken page, but we have problems with translations of Avia text blocks. It looks like some blocks changed ID or something like this.
    Is possible to scan all pages for HTML errors for sure? We may identify broken page by validator.
    We have so many pages that I never can be sure where the problem can be…
    Should I turn off Avia debug mode?

    Thank you,



    Is possible to scan all pages for HTML errors for sure? We may identify broken page by validator.

    I’m sorry but that’s not possible. You have to check the page directly. Please leave the debug mode enabled temporarily.

    Best regards,


    Hi Ismael,
    I just noticed only this on my testing installation, may be can help to develop:
    Notice: Undefined index: index in /mnt/data/accounts/w/wlyceumcz/data/www/jiripr/wp1/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php on line 550
    Notice: Undefined index: index in /mnt/data/accounts/w/wlyceumcz/data/www/jiripr/wp1/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php on line 553
    Notice: Undefined index: index in /mnt/data/accounts/w/wlyceumcz/data/www/jiripr/wp1/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php on line 554

    On arc.cz I still have problems with loading last masonry gallery on page, although I have some fix inserted i my functions. Check here: https://www.arc.cz/portfolio-item/2016-studie-waldorfske-skoly-v-olomouci/#Ze_stavby



    Best regards,

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