Viewing 6 posts - 1 through 6 (of 6 total)
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  • December 3, 2019 at 6:45 pm #1162315
    Zdenek

    Hi guys,
    I would need your help.
    I use buddypress and youzer plugin. Everything, including WP and your great theme, updated.

    I will try to explain my issue:
    1. When I install WP, Theme, plugins, everything goes perfect.
    2. When I create (with ALB) first pages, let´s say home page and contact page, everything goes perfect.
    3. Then when I create a new page (with ALB) or update an existing page, after saving the front end of home page and contact page is wrong rendered.
    4. Then when I just “resave” the “broken” pages on the backend, the frontend rendering is again right.

    There is screenshots here to see what is happening: https://mtsakademie.cz/wp-content/uploads/2019/12/mts-layout-breaking.pdf

    Can you help me pls, how to fix this issue? I have noticed that it comes with start of using buddypress and youzer, but youzer should be officialy compatible with your theme so I don´t know.

    I send my credintials in private.

    Thanks a lot.
    Zdenek

    December 6, 2019 at 10:29 pm #1163472
    Basilis

    Hey zdeda3239,

    I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

    Best regards,
    Basilis

    December 22, 2019 at 12:08 pm #1168561
    Zdenek

    Hi Basilis,
    thank you for your unswer, but I don´t understand why you officially tell that Youzer plugin (and it means also Buddypress plugin, because Youzer plugin works only with BP plugin) is compatible with Enfold theme? That´s written here: https://kriesi.at/support/topic/recommended-plugins/ or here: https://kainelabs.ticksy.com/article/14727/
    So you both Enfold and Youzer recommend each other and that´s the reason why I bought the Youzer plugin! And now you tell me you are not able to help. So how can I understand the information about Enfold&Youzer compatibility?

    Thanks for information.
    Zdenek

    December 24, 2019 at 8:17 pm #1168976
    Victoria

    Hi Zdenek,

    https://share.getcloudapp.com/6quLQQNl Please switch to the Classic editor and see if the issue persists. Also, please write to the plugins’ support about the issue.

    Best regards,
    Victoria

    March 21, 2020 at 3:20 pm #1195085
    Zdenek

    Hi Victoria,
    thank you for your answer and sorry for my late responde. In the meantime I was rebuilding whole my website so I did not use the youzer (buddypress) plugin.

    I came back now to it and it seems I found out where the issue was. In the Enfold > Performance > Disable Template Builder Elements > switch it from Load only used elements to Manualy manage loaded elements.

    I tested it several times and it looks the issue is solved.
    If something wrong I will let you know but hopefully not.

    Best regards,
    Zdenek

    March 21, 2020 at 3:47 pm #1195092
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Wrong frontend rendering after updating an existing page or creating a new page’ is closed to new replies.