WP Latest Update Issues with Enfold - Support | Kriesi.at

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Posts
April 14, 2016 at 9:12 am #613605

legalmartin
Participant

Hello,

I run the latest version of Enfold. I have updated to the latest WP version.

As a result, some Enfold functionalities have stopped working properly:

– The Testimonials pictures are shrunken and faded (home page)

– The Massonery Gallery no longer displays any picture (ex: http://www.brazilhair.co.za/bob-cut-wig/)

Link & Credentials in Private.

Regards,

Martin

April 14, 2016 at 9:14 am #613606

Basilis
Inactive Moderator

Hey legalmartin!

Please clear your cache and do check again.
most probably that will fix the issue for you.

Cheers!
Basilis

April 14, 2016 at 9:26 am #613617

legalmartin
Participant

Hello,

I did that and it did not solve the problems.

Regards,

Martin

April 14, 2016 at 2:13 pm #613899

Yigit
Keymaster

Hey!

It seems like files were not updated correctly. Can you please try re-updating the theme via FTP and overwrite all files – http://kriesi.at/documentation/enfold/updating-your-theme-files/?

Regards,
Yigit

April 14, 2016 at 3:01 pm #613968

legalmartin
Participant

Not a good idea. This will probably destroy the existing site.

April 14, 2016 at 3:10 pm #613980

Yigit
Keymaster

Hi!

No it would not unless you made changes on parent theme files (which would be overwritten in auto update as well).

Best regards,
Yigit

April 14, 2016 at 4:25 pm #614076

legalmartin
Participant

I have forgotten my passcode :(

April 14, 2016 at 4:33 pm #614085

Yigit
Keymaster

Hi!

For ThemeForest? You can click “forgot my password :(” button to retrieve it :)

Cheers!
Yigit

April 14, 2016 at 4:36 pm #614091

legalmartin
Participant

ok, I have downloaded the Theme from Envato. I guess this is the latest one. What now?

April 14, 2016 at 4:46 pm #614098

Yigit
Keymaster

Hey!

Please overwrite all files via FTP – http://kriesi.at/documentation/enfold/updating-your-theme-files/

Cheers!
Yigit

April 14, 2016 at 5:44 pm #614145

legalmartin
Participant

Eish! This was a mission but am sorted now. This was a WP issue, not an Enfold one. Thank you.
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