Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • December 11, 2020 at 3:26 pm #1266559
    DimitriMTM

    Hi,

    I updated to WP 5.6. I configured the Enfold Privacy & cookies setting to display a bar on the bottom of the screen and only open info modal when the button is pushed. This worked fine until the WP 5.6 update and now the info modal is automatically opened and can’t be closed.
    When you accept the setting the info modal is closed but the msg bar is still visible. This isn’t the expected behavior.

    Could you have a look?

    Thank you,
    Dimitri

    December 11, 2020 at 3:32 pm #1266561
    Yigit

    Hi,

    Thanks for contacting us!

    Logins are not working for me. Could you please check them once again? :)

    Cheers!
    Yigit

    December 11, 2020 at 4:00 pm #1266575
    DimitriMTM

    Thanks Yigit. Could you try again pls?

    December 11, 2020 at 4:03 pm #1266576
    Yigit

    Hey,

    Thanks but unfortunately it is still not working. I believe username is correct but password seems to be wrong :)

    Cheers!
    Yigit

    December 11, 2020 at 4:12 pm #1266580
    DimitriMTM

    Yigit, third time’s the charm ;-)

    December 11, 2020 at 4:52 pm #1266594
    Yigit

    Hi,

    Exactly :)
    Issue is JS related. WP5.6 introduced some JS issues so I thought it could be related and installed Enable jQuery Migrate Helper plugin and set older version of jQuery but that did not help.
    I would like to try to switch to parent theme just to check if issue persists. If it does, I believe it might be related to WP Rocket or CDN.

    Could we try switching to parent theme and de-activating plugins?

    Cheers!
    Yigit

    December 11, 2020 at 5:09 pm #1266600
    DimitriMTM

    Yigit,

    Sure. Feel free to do so. We have the backups in place just in case.

    CDN BTW is Cloudflare.

    Already tried it again with downgrading WPRocket to previous version but that didn’t resolve the issue. To be clear the combi of the previous version of WP and WProcket (or any other active plugin) didn’t cause this issue. Would seem logical that the issue is introduced with a WP5.6 change/component.

    Thank you.

    December 14, 2020 at 4:53 pm #1267215
    Yigit

    Hi,

    When I de-activate WP Rocket plugin, cookie bar shows up as expected. I noticed that there is a newer version of the plugin available, 3.8. Could you please try updating plugin to that version and check if that helps?

    Best regards,
    Yigit

    December 14, 2020 at 6:07 pm #1267228
    DimitriMTM

    Yigit,

    Thanks for your feedback.
    Will try to get that WPRocket version installed and let you know if it makes a difference.

    Cheers,
    Dimitri

    December 14, 2020 at 10:54 pm #1267271
    DimitriMTM

    Hey Yigit,

    Installed WP Rocket 3.8.0.1 and it seems to have fixed this issue.
    Thanks for the hint.

    Have a nice evening,
    Dimitri

    December 15, 2020 at 2:05 am #1267316
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 11 posts - 1 through 11 (of 11 total)
  • The topic ‘WP 5.6 update > Privacy & cookies notification > info modal automatically opened’ is closed to new replies.