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  • #625972

    Hello, I hope you can solve my problem.

    Until yesterday, my page works fine, but I realize that i did not have the latest version of WordPress. So I decided to update my WordPress to version 4.5.1. After doing that, my CSS elements (Easy Slider, images, element partner/logo, etc) don’t appear anymore. So then, I update the Enfold version to 3.5.4 by FTP. Now, the “Enfold” button in my wp dashboard doesn’t appear and my page doesn’t work. What could be wrong?

    I will give you my website and wp-admin data
    Thanks and sory for my english.


    Hey originmkt,

    According to this site – your website is not down but it does not load on my end. I asked my teammates to check it. Please kindly wait to hear from them :)

    Best regards,


    Thanks Yigit,

    The subject is the next:
    I’am developing a website inside the public_html folder of a main website. That is because I don’t want to launch this site until it is finished. Yesterday, I have seen that the main website is up and working, but the site that I am working doesn’t load as you said.

    Already I have tried disabling all the plugins, then enabling all them but the issue persists. Also, I have tried overwriting via FTP the Enfold folder (Version 3.5.4), without succes.

    Please let me know as soon as possible what could be the problem
    Thanks very much!



    Please post FTP logins here privately as well.

    Best regards,


    Thanks for your quickly answer,

    Here is the FTP data:



    Probably some files were corrupted while you were updating the theme. I reinstalled it and that seems to fix both issues. Please review your website now



    The page is working well!


Viewing 7 posts - 1 through 7 (of 7 total)

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