WordPress 6.4 & 6.4.1 – Unstable Environment

Hey So Evolve,

There are some problems with the new WordPress updates: https://github.com/WordPress/Requests/issues/838, https://joltmailer.com/wordpress-6-4/. As always, we recommend that you update on a staging version of the site first of all.

Best regards,
Rikard

Hi,

What happens if you deactivate all plugins? If that doesn’t make any difference, then please share server error logs with us.

Best regards,
Rikard

Hi,

Thanks, but that looks like an activity log. Do you have one with errors only?

Best regards,
Rikard

Hi,

Thank you for the update.

We were able to reproduce the issue but we are not yet sure what is causing it. Please clone the site to a staging or development environment, switch the installation to debug mode and enable the error logs. Or post the S/FTP details in the private field so that we can debug the issue further.

// https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/#example-wp-config-php-for-debugging
// https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/#wp_debug_log

Best regards,
Ismael

Hi,

Thank you for the info.

We can’t access the server using the login info above. Please check the info carefully or provide another S/FTP account. Did you create a backup or restore point?

Best regards,
Ismael

Hi,
Thanks for your patience, I found that your site is exhausting it’s allowed memory size in /public_html/wp-includes/class-wpdb.php on line 2320, I noticed that you have some javascript in your page and sometimes these are also executed in the backend, so I moved it to your WP Code plugin as a javascript snippet.
I then created a shortcode to display your getresponse-form snippet and added it to your WP Code plugin:

function getresponse_form_shortcode($atts) {
    $atts = shortcode_atts(
        array(
            'form-id' => '', 
            'e' => '1', 
        ),
        $atts,
        'getresponse-form'
    );
    $form_id = $atts['form-id'];
    $e = $atts['e'];

    if (empty($form_id)) {
        return '<p style="color: red;">Error: Form ID is missing</p>';
    }
    $html = '<getresponse-form form-id="' . esc_attr($form_id) . '" e="' . esc_attr($e) . '"></getresponse-form>';
    return $html;
}
add_shortcode('getresponse-form', 'getresponse_form_shortcode');

Then I added [getresponse-form] to your page to show the form snippet.
While this didn’t solve the issue directly, it ruled out the possibility of the javascript causing the issue in the backend. I found a Yoast support issue that points to /public_html/wp-includes/class-wpdb.php on line 2320 as a known Yoast issue and I tried adding the snippet but this didn’t help, so please try changing your server setting and see if this helps.
max_execution_time = 300
PHP max input variables = 10000
PHP time limit = 300
Max input time = 120

Best regards,
Mike

Hi,
Yes that is what I see, did you try to change your server setting as posted above and the Yoast support thread above?

Best regards,
Mike

Hi,
That is good news. If you don’t want to use the getresponse form shortcode I created, that is fine, I was just trying to rule out possible issues. Shall we close this thread then?

Best regards,
Mike