Tagged: 

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • June 23, 2016 at 3:00 am #652424
    JasonC

    Hello – was hoping you could perhaps, provide support for this. I have also contact WooThemes…
    The Update Cart button on View Cart screen does not work. Please follow URL link and select a product. Add the product to cart and view cart. Increase the product quantity and select Update Cart. Nothing happens…
    Thank you

    June 23, 2016 at 4:52 am #652448
    gregwarley

    I have the same issue, looks like the only fix is here:
    https://kriesi.at/support/topic/woocommerce-2-6-problem-urgent/#post-650161

    • This reply was modified 8 years, 5 months ago by gregwarley.
    June 23, 2016 at 6:08 am #652491
    JasonC

    Works like a charm – thank you…

    June 24, 2016 at 5:29 am #652828
    Rikard

    Hi,

    Great, glad you got it working :-)

    Best regards,
    Rikard

    September 3, 2016 at 4:11 pm #681644
    ambilite

    Hello,

    Just followed the instruction and the issue of updating cart on cart page isnt still working, need this resolved urgently. An acknowledgment is appreciated. Thank you.

    JD

    • This reply was modified 8 years, 2 months ago by ambilite.
    September 5, 2016 at 5:56 am #681934
    Rikard

    Hi,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    September 5, 2016 at 8:13 am #681971
    ambilite

    Hi Rikard,

    Need a email address to mail you the temp admin account, is there anything we can do without sharing an admin account? Thank you.

    Regards,
    JD

    September 6, 2016 at 5:53 am #682440
    Rikard

    Hi,

    You can use any email you like, we only need a user and pass. Please post them in the Private Content section of your reply.

    Thanks,
    Rikard

    September 6, 2016 at 9:18 am #682507
    ambilite

    Hi Rikard,

    I really think there is should be a better way of troubleshooting rather than sharing admin level password.

    Regards,
    JD

    September 7, 2016 at 6:59 am #682999
    Rikard

    Hi JD,

    Ok, if you know of any then please share :-)

    You are using an old version of the theme, please try updating to the latest version (3.7.1) to see if that helps: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Thanks,
    Rikard

    September 7, 2016 at 9:47 am #683040
    ambilite

    Hi Rikard,

    We have updated the theme and applied the fix woocommerce-mod.js, still the update cart button on ../cart page doesnt get triggered.

    JD

    September 8, 2016 at 10:47 am #683604
    ambilite

    Hi Rikard,

    Now the ‘update cart’ on http://www.example.com/cart page is disabled. Could you kindly help resolve this issue as we are planning a bit campaign to drive a lot of traffic to the website. Thank you.

    JD

    September 12, 2016 at 2:41 am #684845
    Ismael

    Hey!


    @ambilite    : Please remove the js modification then upgrade the theme to version 3.7.1. The patch or fix for specific issue is included in the latest version of the theme.

    Best regards,
    Ismael

    September 12, 2016 at 5:06 am #684867
    ambilite

    Thank you Ismael,

    That resolved the problem, have a great day.

    JD

    September 13, 2016 at 7:17 am #685532
    Rikard

    Hi JD,

    Great, glad you got it working :-)

    Please let us know if you should need any further help on the topic.

    Thanks,
    Rikard

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 15 total)
  • You must be logged in to reply to this topic.