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  • #1009474

    Hey WebManager11,

    You might want to check the WooCommerce forums for a solution to this issue.

    Best regards,



    Thanks for your reply. Since I am not a php coder. So it is difficult to understand the link:

    Can you recommend some simple solution to fix the problem ?



    Do you use the [woocommerce_my_account] shortcode with the advanced layout builder? If yes the shortcode won’t work because the my account template of WooCommerce is not compatible with the template builder. Please switch to the default editor and use the shortcode there. If you’re already using the shortcode inside the default editor please create me an admin account and I’ll look into it.

    Best regards,


    Hi Dude
    Thanks for the great tips.

    Indeed, the problem was using the layout builder.

    Now it is fixed all.




    Great, glad it works now :)

    Best regards,

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