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Hi There,
If I change the number of Items on the single product page the Price is not changing.
This is only if I use Enfold, with other Themes it is working. Can you please check what the problem is?
If I out qoute in the function.php the Woocommerce support from your theme, than it is working fine, but the Design is not anymore as it should be.I hope you can help.
Hey rhiems,
Sorry for the problem. First off, could you try updating the theme to the latest version (4.6.3.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi Rikard,
I did the update but it is not working. Instead the + and – sing to change the amount are gone.Can you help please?
BR,
ChristianHi,
Thank you for the update.
We can reproduce the issue on our end, but we are not really sure what’s causing it. We don’t see any errors in the console and the quantity buttons seem to be responding properly, but they don’t update the total price.
Looks like you’re using a plugin for the additional items. What is the name of the plugin? You may need to contact the plugin developer for additional help.
Best regards,
IsmaelHi Ismael,
I am also in contact with the Plugin developer. He tryed to fix it and made some adjustments.
But finally it is not working only with your theme Enfold. He Says, the Theme is somehow manipulating the <span> where the price is showing.
If I comment out the Woocommerce code in the the function.php of Enfold, it is working as it should.
see below:Code:
//require_once( ‘config-woocommerce/config.php’ ); //compatibility with woocommerce pluginit is definitely the Woocommerce in/Compatibility of you Theme Enfold.
The Name of the Plugin is: RnB – WooCommerce Booking & Rental Plugin
Link: https://codecanyon.net/item/rnb-woocommerce-rental-booking-system/14835145?gclid=Cj0KCQjw0brtBRDOARIsANMDykaQlKkLSsdJn1iNSTjOP_w7qMFJdO_ZAfsvTPdEveK2x9m13ooorhgaAqsIEALw_wcBI give you the Plugin so that you can check it by your self.
Hi,
Thank you for the info.
The theme modifies the default quantity buttons in the product page on load, so it’s possible that the alteration conflicts with the plugin. Please try to edit the config-woocommerce > woocommerce-mod.js file, go to line 65 and remove this code.
avia_apply_quant_btn();If the Performance > File Compression settings are enabled, please disable it temporarily after the modification.
Best regards,
IsmaelHi Ismael,
I tryed, But is is not working good. First the buttons +/- are gone
It is working on the first load of the page, and if you don’t change the drop down were you can choose Daily or hourly rent. –> in German (Tagesmiete, Stündliche Miete). but if I change this from hourly to Daily, than it is not working anymore. also if I change back to hourly it is not working anymore. so it worked only on the first load with the pre choosen rent. I also Disabled all Optimization.
It is very frustrating, because my customers are waiting and it is definitely your theme who is not working probably with woocommerce.
Do you thing in this case it would be better to change to another Theme?Hi,
We would like to apologize for the troubles. The theme actually works well with the default Woocommerce setup and a lot of additional shop extensions. It just so happens that the plugin is not fully compatible with the theme yet. We will try to debug the issue from our end, but any insights from the plugin developer will surely help.
Can we access the file server? We have to to edit the files and do some tests in order to debug the issue. Please post the FTP login details in the private field.
Best regards,
IsmaelHi Ismael,
I provided you already the Plugin, so that you can check it on your Development environment and not on our live site.
I thought you already doing this?!
By the way, if you have admin access, you don’t need FTP, just use the plugin “File Manager”.Unfortunate Your support is not helpful at all. I decide to do it on my own.
PS. I will never ever recommend your Theme or your Company.
Hey!
Thank you for following up..
We installed the plugin on our installation, created a new product and set the type to “Rental Product”. We also selected the newly created inventory item with a max quantity of 5, set the prices accordingly and it seems to be working properly. The price of the inventory updates properly when we adjust the quantity. Check the screenshot below.
Screenshot:https://imgur.com/a/XaKzECk
Please check if the quantity value of the existing inventories are set properly. Also, try to deactivate other plugins temporarily to rule out incompatibility.
PS. I will never ever recommend your Theme or your Company.
Sorry to hear that you feel that way. The theme is compatible with a lot of popular plugins out there including Woocommerce, but there are tens of thousands of plugins available in the market, not including their extensions, so testing all of them is not possible We debug issues as they come along, once the users reported them, or whenever we encountered them during development.
Thank you for your patience.
Best regards,
IsmaelIt is not working. it is nor about the Days/hours. if you put additionally categories were you can change the amount then it is not change the ouput.
I have figuriert out anyway. (Just out commend your so called woocommerce support) and it is working now.
Hi,
Thank you for the update.
How did you fix it? Sharing the solution will really help a lot of users who might be experiencing the same issue. If you don’t mind, please post the solution in the thread including any info that might help others fix the issue on their own. Thank you.
Best regards,
Ismael
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