Hi
at my site at https://jindilli.com.au/
the product pages are not loading
the code appears to be there when i do developers view but it just not displaying
the shop page and cart seem to be working ok
I have tried disabling plugin but that did not help
weird – because the page loaded Ok in the support ticket frame above ???
Hi,
Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.7.5) to see if that helps please? The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard
brilliant – that fixed it
i’ll do the registration now
thank you
Hi,
Did you need additional help with this topic or shall we close?
Best regards,
Jordan Shannon
all good – close please
Hi,
If you need additional help, please let us know here in the forums.
Best regards,
Jordan Shannon