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Posts
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Hi,
1st
Looks like after the last one or two updates now on 4.8.6.2 I had a customer say they are unable to checkout on site.
I’ve just done a test and indeed when I get to the Order & Payment
I’m not able to select anything or click the: “I have read and agree to the website terms and conditions *”No payment method is selectable, I’ve disabled most plugins which could also have been updated with no luck to allow this to checkout!
2nd on the home page. the first part is a background image on a color selection, I’ve never changed this, and it’s zoomed for thousands of pixels down on the back end when you look at the image it’s taking the wrong dimensions and showing many times zoomed in.
It’s also the same for this page, the image is zoomed incorrectly. https://freskaro.co/the-best-types-of-carabiners-in-2021/
Hey mikeybabes68,
Thank you for your patience, I tested your checkout on Windows 10 with Chrome and was able to check out with PayPal & cryto & agree to the website terms, please see the screenshot in the Private Content area.
As for your image issue I was not able to login because the username is not registered, but I can see that you are using the parallax effect, so a couple of things are occurring for this effect the image is actually larger than what to see so the bottom frame scrolls over it and because it is set to “full stretch” the background-size is set to cover, meaning the width is what matters, it doesn’t matter the “size” of the image but the aspect based on the “width”.
So for you /the-best-types-of-carabiners-in-2021/ page, your image is 1500px wide which on my desktop is showing correctly, but your image is also 1000px high but your div is only 368px high so it can not show the full hight.
The height of the parallax div is 589px so you will need to adjust the aspect so the portion of the image you want to show fits in the 368px with 221px extra for the parallax effect. It’s basically the same for your homepage, try increasing the width and decreasing the height of your images to fit what you want to show in the “viewable” space.Best regards,
MikeThank mike,
I decided to do a restore of backup, and re-updated almost everything on a staging site, and got it all back to normal. ( does indeed pay to have backups!)
Thanks for the info on the Parallex, I’ll modify them as you suggested.Thanks for your great support.
Hi,
Glad to hear that you got this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike
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