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  • May 4, 2017 at 9:52 pm #788067
    losting

    https://kriesi.at/support/topic/widget-woocommerce-layered-nav-not-displaying/

    Hi! I read through the post above and I am having the same exact issue.
    (I even followed the instructions to set a main shop page and it didn’t seem to resolve the conflicts I’m having.)

    The most imminent problem is that I’m trying to apply the Woocommerce Layered Nav Filters widget to the main shop page sidebar (at the very top) so that shoppers can clear their filters and get back to other shopping. When I added this widget to the sidebar, it doesn’t show up at all. I tried clearing my cache and also viewing it another browser.

    I’ve included my login info so you can check it out!
    Thank you so much! Liz

    • This topic was modified 6 years, 11 months ago by losting.
    May 5, 2017 at 7:34 am #788234
    Rikard

    Hey losting,

    Thanks for the login details. First off, could you try updating the theme to the latest version (4.0.5) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    May 5, 2017 at 3:05 pm #788423
    losting

    Hi. I updated and it made no change. :/

    May 5, 2017 at 6:32 pm #788597
    Victoria

    Hi losting,

    You need to update WooCommerce as well.

    Best regards,
    Victoria

    May 6, 2017 at 3:27 am #788695
    losting

    Ok, this is updated too. The layered nav widget isn’t working yet.

    May 7, 2017 at 8:34 pm #789170
    Basilis

    Hi,

    Are you sure you are using the correct sidebar?
    If you add something else, does it work properly?

    Best regards,
    Basilis

    May 7, 2017 at 9:52 pm #789211
    losting

    Yes, I tried that and it did work properly.

    May 8, 2017 at 5:37 pm #789732
    Victoria

    Hi losting,

    I tried adding it to a single product page and it did not show up. So I would suggest switching to a default theme and checking if the that widget would show up then, if not, you should write to WooCommerce support.

    Best regards,
    Victoria

    May 8, 2017 at 5:51 pm #789743
    losting

    The widget inherently does not work with single product pages. It only works with the home shop page so that testing not working, is to be expected.

    If I switch out of Enfold to a default theme (to test) and then switch back to Enfold will I lose any of my settings in Enfold? Will the custom CSS be saved?

    May 9, 2017 at 8:09 am #790054
    Ismael

    Hi,

    I checked the shop page and the “Brand” filter is working. Please note that the filter is not going to work for a custom shop page. You need to add the filter on the page set as shop page in the WooCommerce > Settings > Products > Display panel.

    Best regards,
    Ismael

    May 9, 2017 at 3:13 pm #790339
    losting

    Hi.
    Yes, the brand filter is working. The one I mentioned in this thread is the Woocommerce Layered Nav Filters widget to the main shop page sidebar (at the very top) so that shoppers can clear their filters and get back to other shopping. It is a separate widget. Sorry if I was not clear.

    Specifically, it is a widget that allows you to “x” out your selections.

    (I originally had a custom shopping page and then defaulted to the basic one and selected that already in WooCommerce > Settings > Products > Display so that should not be causing any issues).

    Liz

    May 10, 2017 at 7:44 am #790881
    Ismael

    Hi,

    I see. Please note that the WooCommerce Layered Nav Filter widget requires the WooCommerce Layered Nav widget. The first widget will display the active product attributes selected from the WooCommerce Layered Nav widget. Make sure that the products contain product attributes.

    Best regards,
    Ismael

    May 10, 2017 at 4:07 pm #791178
    losting

    ok. I suppose I misunderstood and thought it would display higher level selections, like brand and categories.

    Can you let me know the answer to a question above:
    If I switch out of Enfold to a default theme (to test) and then switch back to Enfold will I lose any of my settings in Enfold? Will the custom CSS be saved?

    After that we can close this ticket. Thank you.
    Liz

    May 10, 2017 at 4:18 pm #791181
    Yigit

    Hey Liz!

    You can switch between default themes and Enfold and your settings will remain intact :)

    Cheers!
    Yigit

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