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  • #1421051

    I have read the threads. Set the size in the customize woo commerce settings. I have added the regenerate thumbnails plug-in… and two images that are the exact same size as the others will NOT cooperate. I have spent hours on this. Can you help??

    I have changed the sizes, re-edited, reuploaded and everything under the sun but these few images will not play nice and fit in their box. I changed one and it would not work then using the same image multiple times it finally worked so something weird is going on

    Costa Rica Sunrise and Ricketts Glenn will not comply no matter what I do.

    https://pamelagoodyer.com/fine-art-limited-editions/ You can see them here.

    Thank you in advance for your help.

    #1421061

    Hey extraeyes,

    Thank you for the inquiry.

    The sizes of the images on the product page differ significantly. If you want the images to display uniformly, please ensure that you resize the images to a specific dimension before uploading them to the library.

    Best regards,
    Ismael

    #1421180

    They differ significantly because I am trying to change them to make them go in the 4:3 dimensions. No matter what I do, a few of them do not conform, even if they are the same size as the others. 600 x470, 600 x 471, 600 x 479, 600 x 400, 600 x 487 all work just fine. Matched the two who will not conform and the new ones that do not conform to the exact sizes that do. Created a duplicate product with the exact same image size will not conform. All new uploads will not conform.
    As I mentioned, I tried everything! I need to get this project done today. Lost hours on this yesterday. Please give me some options.

    Pam

    • This reply was modified 1 year, 2 months ago by extraeyes.
    #1421228

    Hi,

    They differ significantly because I am trying to change them to make them go in the 4:3 dimensions.

    The images should have the same size to maintain a consistent grid. Also, please note that there might be some minor adjustments in the frontend because product images inherit the size of the columns by default. If they don’t display as configured after resizing them to a specific dimension, please add this filter to the functions.php file.

    add_filter( 'avf_wc_before_shop_loop_item_title_img_size', 'avf_wc_before_shop_loop_item_title_img_size_mod', 10, 1 );
    function avf_wc_before_shop_loop_item_title_img_size_mod( $thumbnail_size ) {
        return 'woocommerce_thumbnail';
    }
    

    Best regards,
    Ismael

    #1421407

    I copied and pasted what you supplied, and it did not work, but it shrunk my Menu type size significantly and did not fix the two square images..

    Do you have a code that will affect the images instead of the menu font size? I need this fixed ASAP, and resizing and changing the images will take quite some time. I have multiple projects now ahead of resizing all images.
    Thank you.

    I hope this works; I changed my day since this is the priority a huge worldwide marketing campaign on my private jet photo tours is on hold because of this.. As I change each image, they become square where they were fine.

    My head will pop off if I change them all and they stay square and this does not work..

    thank you in advance for your help.

    UPDATE, Changing the images not only makes them square, they are distorting the quality.

    ANOTHER UPDATE: Did what you said and now they ARE ALL WRONG! Instead of having 2 images not sizing I have a whole website not sizing.

    Please escalate this to a supervisor.

    • This reply was modified 1 year, 2 months ago by extraeyes.
    • This reply was modified 1 year, 2 months ago by extraeyes.
    • This reply was modified 1 year, 2 months ago by extraeyes.
    • This reply was modified 1 year, 2 months ago by extraeyes.
    #1421441

    Hi,

    but it shrunk my Menu type size significantly and did not fix the two square images..

    The filter should not affect the menu but it will reactivate the options in the Appearance > Customize > Woocommerce > Product Images panel and override the default theme settings. Did you adjust the Thumbnail cropping settings to 1:1? Please try to set the cropping to Uncropped or Custom, then specify the desired aspect ratio. The images are probably displaying as square because the aspect ratio is set to 1:1.

    Best regards,
    Ismael

    #1421481

    Yes, of course, I did that. I said I set the woo-commerce setting. And it DID SHRINK THE MENU!! It slowed my website down to load in about 8 seconds too.

    Why wouldn’t you have said check the ration on one day?? Why wouldn’t you have mentioned that before telling me to take hours to resize every image in my shop if could be just that one click of a button? It was not it, but why would you not mention it before telling someone to spend hours replacing images?

    I asked you to escalate this to a supervisor. Why was my request ignored???

    This long delay of back and forth is costing me money and a huge delay in the massive marketing campaign of many other companies in the chain, and everything is on HOLD due to this.

    My problems after hours of work doing what you said, is NOW WORSE.

    I will await a supervisor’s response who can help me resolve this issue.
    I am sorry this service run around all the time has me livid.

    #1421609

    Hi,

    Sorry for the troubles. We actually thought that you’re aware of the Product Images settings because you mentioned it in your initial post.

    I have read the threads. Set the size in the customize woo commerce settings. I

    If you can provide the login details in the private field, we’ll try to check the issue further. We’ll also forward the thread to our channel so that the rest of the team can check it.

    Best regards,
    Ismael

    #1421839

    Sign in

    Thank you. The product’s short description will not show up on the individual product. I had to add a box in. I am reaching but could that have anything to do with this format changing?: It seems Enfold doesn’t want to work well here. Thanks in advance for the help.

    UPDATE: I see now the theme is not updating. I reinstalled and have updated version still not fixed.

    Pam

    • This reply was modified 1 year, 2 months ago by extraeyes.
    • This reply was modified 1 year, 2 months ago by extraeyes.
    • This reply was modified 1 year, 2 months ago by extraeyes.
    #1422032

    Hi,Thank you for your patience, on the page /fine-art-limited-editions/ I see the images are cropped to 450px square:
    Enfold_Support_3642.jpeg
    and your original images are in a 4:3 layout:
    Enfold_Support_3644.jpeg
    I couldn’t find the snippet that Ismael provided above anywhere, so I added it to th end of youe functions.php and now the images look like the original layout:
    Enfold_Support_3646.jpeg
    please clear your browser cache and check.
    I see you are not using a child theme and so this customization will be lost when you update next, I recommend the WPcode plugin this plugin supports PHP code snippets, JavaScript code snippets, & CSS code snippets so your customizations won’t be lost.

    Best regards,
    Mike

    #1422496

    Sorry for the delay… THANK YOU THANK YOU!!!!! YEA.. :) :)

    I am not familiar with the childs theme. I don’t know how to use it. Will look at the plug in thank you again

    #1422498

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 12 posts - 1 through 12 (of 12 total)
  • The topic ‘Woocommerce Image sizes’ is closed to new replies.