Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 3, 2019 at 11:11 am #1049567
    SDUS

    Dear team,
    I have setup a new pagedemonstration with the last versions of enfold, wp and woocommerce and have installed the restaurant demo. No other plugins are active.

    Now I have the following trouble:
    1.) If I choose (click) a product from the shoppage ( /shop), I cant see the product detail page, if I use the advanced layoutbuilder for the product.

    2.) On the page delivery ( /delivery): With click on a product with variations the theme dont open the product detail page to choose the variation. This product goes into the cart. In the “product list” of the page delivery is choosen: Item links -> Add item to cart (if item has variations the single product will be opened)

    • This topic was modified 5 years, 10 months ago by SDUS.
    January 5, 2019 at 9:10 pm #1050388
    Mike

    Hey SDUS,
    Sorry for the late reply, I took a look at one of your products built with the advanced layout builder, (Pasta alla carbonara) and see that you have not added any of the product elements from the builder
    2019-01-05-123804
    If you use the advanced layout builder for your products you will need to use the elements to create your page, please see this article in our documentation.

    Best regards,
    Mike

    January 6, 2019 at 9:28 pm #1050641
    SDUS

    Thanks Mike for this answer!
    I still need the answer to my second question, please. Because my products have variable options.

    • This reply was modified 5 years, 10 months ago by SDUS.
    January 7, 2019 at 2:10 pm #1050878
    Mike

    Hi,
    I didn’t find the cause for this, so I asked the rest of the team to take a look, Thank you for your patience.

    Best regards,
    Mike

    January 20, 2019 at 8:43 pm #1056303
    Mike

    Hi,
    I just wanted you to know that we are still working on this, and it has been escalated.
    I will report here when I hear back, thanks again for your patience.

    Best regards,
    Mike

    January 21, 2019 at 1:04 pm #1056600
    SDUS

    Thanks Mike,
    I`ll be waiting for the solution.

    January 31, 2019 at 2:50 am #1060672
    Mike

    Hi,
    The dev team has corrected this issue, please download this productslider.php file and replace the one at:
    /enfold/config-templatebuilder/avia-shortcodes/productslider/productslider.php
    Then clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    February 4, 2019 at 3:31 pm #1062717
    SDUS

    THANKS! I will test it shortly.

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