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Today we updated our theme to the new 4.7.5 from 4.1 and now our site is showing the following error.
Call to undefined function avia_wc_clear_catalog_ordering_args_filters()Seeing that the error had a WC in it I disabled the WooCommerce plugin and the site loaded properly. Only now our online store is not loading. When I activate the WooCommerce plugin the site produces the error again.
We have also created and entered the new Envato private token.
We need our site to work with WooCommerce. How do we fix this?
See PRIVATE DETAILSHey voice903fm,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your ThemeForest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works.
Best regards,
VictoriaWill the new install wipe out any of my customized codes? THERE are SOME VERY IMPORTANT ONES Also I use a child theme, will I still be using the same child theme?
Hi voice903fm,
If you’re using the child theme, all the code in the child theme stays. Only the parent theme files get overwritten.
Best regards,
VictoriaNo good. I removed the old install of Enfold in the themes via FTP and uploaded a fresh copy. Site loads but when I activate the WooCommerce plugging I get the same original error: Call to undefined function avia_wc_clear_catalog_ordering_args_filters()
Is there a way I can go back to the old version? I need my store back up and running. There must be a conflict in the new version of Enfold that’s not compatible with the current WooCommerce.
Send me links for every version from 4.0 up to 4.7.5 so I can move back to the highest working version. Please write right back and not in 24 hours.
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